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"Staff were very helpful . Meals were of high quality. The resort was so beautiful and one of the most memorable stay we’ve had. "

"お部屋が広く綺麗で、館内全体が温かく快適に過ごせました。お部屋にトイレがあるのも便利でしたし、セルフサービスのお茶やコーヒーも嬉しかったです。ご飯も朝夕共にボリューム満点でとても美味しかったです！手作りと思われるメンチカツと、モツ鍋が美味しかったです！ ぜひまた行きたいと思います。"

"とても綺麗で、従業員も話しやすい雰囲気で楽しめました。ありがとうございます。"

"We had a great stay, and would love to come back!"

"Great spot "

"Best stay we have had in the 3 years we have been to Hakuba. Service was great and transport to ski resorts and back was so helpful. So clean and the furniture and vibe is lovely Recommend ! "

"My partner and I had the most amazing time at Ember Lodge in Hakuba! The staff were so welcoming and the service was incredible. Mike and Leo organised a pick-up and drop off service for us. Breakfast cooked and served to us each morning with an option for a cooked dinner as well which was delicious. The location was perfect too, only an 5-10min walk to the ski lifts. Already looking to book another trip here!"