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"Beautiful and wonderful staffing. Was a wonderful stay and very polite "

"El Hotel Equinoccio es un lugar hermoso frente al Lago Coatepeque. Desde el primer momento encontramos un espacio limpio, cuidado y con un ambiente especial. Pudimos participar en la ceremonia del Equinoccio de otoño, organizada por el hotel, que fue algo muy lindo y significativo. También vivimos una experiencia distinta con Juan López, barista del hotel, quien nos ofreció una demostración de café excelente, explicada con detalle y pasión. La comida y las bebidas siempre salían a tiempo, bien preparadas y con muy buen sabor. Al final, lo que marca la diferencia son las personas: quiero resaltar el trabajo de Eduardo, siempre atento y servicial. Además, la estadía incluye el desayuno y las actividades acuáticas como el kayak, lo cual añade mucho valor. Si hubiera algo que recomendar para mejorar, sería tener un itinerario visible de las actividades tal vez en una pizarrita en el vestíbulo, sería un detalle muy útil para los huéspedes. Definitivamente, un lugar al que me encantaría regresar."

"Good food at restaurants. Really nice pools and entertainment. Hotel is very nice too!"

"The hotel is a cute boutique style property. For the area the comforts were excellent, although the bed was a little on the hard side and there was very little hot warm, more like warmish. The views from the room are fantastic! The staff was very friendly and the breakfast was yummy. If you plan on exploring know that the walk up the hill to the hotel is steep and on a cobblestone road. When we return we will stay here again."

"Is a quiet and very clean hotel and the staff are very nice I do like everything "

"This is a great place to be every single thing is just perfect food,drinks, the customer service I'll be back for sure "

"By the ocean very beautiful!"

"This is our 2nd time returning. And as just like last year, The staff was amazing. Our room was clean and the bed was very comfortable. The water pressure in our shower was very weak but we notified Mateo the manager and they took care of it immediately.Turns out some calcification built up but they removed it and then the shower pressure was perfect. Theres a good amount of food options on the menu (some new ones too)but we really enjoyed the burritos & quesadillas the most. Plus, the kitchen is now open later than last time we came and it was wondeful that we were able to order food late. We'll be retuening next year and plant to extend our stay from 1 week to atleast 3-4 weeks. See you next year Casaola! "

"Property needs repairs, the door on the room was hard to close. "