At Clarence House Nairobi, you can look forward to a swim-up bar, a poolside bar, and a terrace. Treat yourself to reflexology, a deep-tissue massage, or a body treatment at Dahlia Wellness Club, the onsite spa. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Located in Highridge, a neighborhood in Nairobi, Clarence House Nairobi is in a shopping district. Teleposta Towers and National Assembly Building are local landmarks, and travelers looking to shop may want to visit Thika Road Mall and Sarit Centre. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium. Visit our Nairobi travel guide
At Clarence House Nairobi, you can look forward to a swim-up bar, a poolside bar, and a terrace. Indulge in reflexology, a deep-tissue massage, and a body treatment at Dahlia Wellness Club, the onsite spa. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy perks such as:
An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
Free self parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and local meal delivery service
2 meeting rooms, tour/ticket assistance, and concierge services
Room features
All guestrooms are individually furnished, and boast comforts such as private indoor hot tubs and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
More amenities include:
Heating and ceiling fans
Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
3 bathrooms with rainfall showers and separate tubs/showers
55-inch Smart TVs with streaming services and premium channels
Wardrobes/closets, separate sitting areas, and separate dining areas
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Clarence House Nairobi?
As of 24 October 2026, prices found for a 1-night stay for 2 adults at Clarence House Nairobi on 29 October 2026 start from AED 318, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Clarence House Nairobi pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Clarence House Nairobi?
Check-in start time: noon; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Clarence House Nairobi?
Check-out is at 10:00 AM. Late check-out is available for a fee.
Does Clarence House Nairobi provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.
Where is Clarence House Nairobi located?
Located in Highridge, this spa aparthotel is within 1 mi (2 km) of Sarit Centre, Westgate Shopping Mall, and Oshwal Religious Centre. UNHCR Kenya and ABC Place are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Clarence House Nairobi Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
10
Location
10
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 8 out of 14 reviews
10 - Excellent
8
Rating 8 - Good. 3 out of 14 reviews
8 - Good
3
Rating 6 - Okay. 2 out of 14 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 14 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 14 reviews
2 - Terrible
1
Reviews
Verified review
10/10 Excellent
ALIPHONSE
15 June 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clarence House is an excellent place to stay and is in a safe and quiet neighborhood of Westlands. Its close proximity to Sarit Center Mall makes it an ideal place for someone who needs some good shopping and dining options.
The staff are very nice and respectful and respond to messages promptly.
Will recommend it if you plan to stay in Nairobi.
Stayed 4 nights in Jun 2025
Verified review
8/10 Good
Rob
17 November 2023
Friendly and correct personnel. Clean. Helpful. Good bed. Relatively quiet. Some of the finishing was done “à la Chinoiserie”: bathroom door and lamps (but therefore it’s not a five or four star hotel)
Comfortable and clean room. Love the relaxed rooftop breakfast room with nice city views.
Stayed 1 night in May 2026
Verified review
10/10 Excellent
ALIPHONSE
21 August 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This was the second time at Clarence House. Overall I will say it's a great place to stay. The staff are always great and willing to go an extra mile to provide any help requested. The restaurant also serves great food. The rooms are clean and spacious. Will definitely return again.
Stayed 6 nights in Aug 2025
Verified review
10/10 Excellent
olanrewaju
9 August 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice
Stayed 3 nights in Aug 2024
Verified review
2/10 Terrible
Michelle
18 August 2026
Liked: Cleanliness
Disliked: Check-in, communication
The check in process was an absolute nightmare. I had a confirmed booking with Expedia, but on arrival it was clear something was wrong when they asked me to have a seat - for 2 hours! The hotel had given away my reservation for a 1 bedroom and simply cited they overlooked Expedia. Wow. So they put me in a studio thinking I wouldn’t notice? I had to go back down again and wait even longer. The front desk manager, hotel manager and even the general manager shook my hand as if that was going to make anything change. They act all polished, but the entire process and staff was in shambles. An embarrassment to hospitality when they took no responsibility for all the errors they made with me. I then sat down in the lobby even longer while they continued to figure out their process. I was offered an upgrade to a 2 bedroom, so I said sure. Until I got into the 2 bedroom an hour later and saw they locked 1 bedroom? How is that an upgrade then? Not only that, the door wouldn’t open because it had dead batteries and even worse .. the refrigerator was broken! And even better, no city view from my balcony as I booked .. only a 2nd floor view of the street and the parking lot. I asked the general manager Rosemary for some support, but she wouldn’t budge an inch and took zero responsibility for the chaos during the whole process. She also refused a refund for my following 2 days. We left the following day and the rest was up to me to work with Expedia for a refund.
The Clarence Hotel is well located in a very peaceful area of Westlands and ideal for those who have meetings in this area that you like to retire to somewhere quiet at the end of the day.
The welcome on arrival was very good, from Naomi.
There is a rooftop terrace with reasonably sized heated swimming pool which leads back into a bar area and then into the restaurant. Furthermore for the colder months, there is plenty of seating with good views over the city. I was impressed with the security at the main gate, which is always a concern when travelling to Africa.
I had a couple of teething issues with my room but nothing to write home about. These were handled extremely well by the general manager himself, Renny whose whole demeanor was friendly and kind person who seems fully committed to a good customer service.
My thanks to Daniel who saved the day when the safe decided not to function properly although it could have been my fault! He competently sort this problem out.
My room was more of an apartment and huge in size so it really felt like coming home at the end of my busy day in the city.
The breakfasts are quite basic and could probably do with some thought on ways in which improvements could be made but I would say on reflection they are adequate.
There is an extensive dinner menu and I was pleasantly surprised at how tasty the food was and in particular the chicken korma.