The Pearl Palace Hotel offers comfort minutes from Nairobi National Park. Guests relax in the garden, kids enjoy the playground, and free in-room WiFi keeps everyone connected. Enjoy to-go breakfast and dine at two restaurants specializing in African cuisine.
Free to-go breakfast, a free daily manager's reception, and a coffee shop/cafe are just a few of the amenities provided at Pearl Palace Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and African cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy the following perks during your stay:
Free self parking
A roundtrip airport shuttle (surcharge), express check-out, and express check-in
A banquet hall, luggage storage, and ATM/banking services
Room features
All 85 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like separate sitting areas and separate dining areas.
More amenities include:
Bathrooms with showers and free toiletries
Flat-screen TVs with premium channels
Separate sitting areas, separate dining areas, and refrigerators
Check-in start time: 11:00 AM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Late check-out subject to availability
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Frequently asked questions
Is Pearl Palace Hotel pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Pearl Palace Hotel?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Pearl Palace Hotel on 22 May 2026 start from AED 99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Pearl Palace Hotel?
Check-in start time: 11:00 AM; Check-in end time: midnight.
What time is check-out at Pearl Palace Hotel?
Check-out is at 11:30 AM.
Does Pearl Palace Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.
Where is Pearl Palace Hotel located?
Located in Ngara, this luxury hotel is within 2 mi (3 km) of University of Nairobi, Aga Khan University Nairobi, and Muthaiga Golf Club. Tom Mboya Statue and Jeevanjee Gardens are also within 2 mi (3 km).
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Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
5.6
Cleanliness
4.8
Location
5.4
Staff & service
5.2
Property conditions & facilities
Rating 10 - Excellent. 2 out of 11 reviews
10 - Excellent
2
Rating 8 - Good. 2 out of 11 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 11 reviews
6 - Okay
1
Rating 4 - Poor. 3 out of 11 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 11 reviews
2 - Terrible
3
Reviews
Verified
4/10 Poor
Stiffin
19 July 2025
Disliked: Cleanliness, staff & service, amenities
You scammed me my money. I paid for a room twice. Pathetic.
Eine Zumutung für den Kunden, definitiv nicht zu empfehlen!
Esther
Stayed 1 night in Feb 2025
Verified
6/10 Okay
Darin
4 March 2019
Liked: Cleanliness, staff & service, room comfort
The staff at the hotel was great. They went out of their way to make our stay as comfortable as possible. The marketing department needs some help however. Their listing says that each room has wifi, AC, a refrigerator, coffee pot, among other things. Our "executive" rooms had none of the the things I listed. So I would warn any future users of the site to actually check with any hotel that you are interested in BEFORE you make the booking to verify that the information is accurate.
Devant le portail clos nous avons failli faire demi tour tellement le quartier n'est pas accueillant... Une fois rentrés, un accueil standard, puis nous montons dans la chambre : de nouveau envi de faire demi tour, rien n'est vraiment propre, de toute petites fenêtre en hauteur ne nous laisse même pas voir dehors, il n'y a pas d'eau et les WC contiennent encore la grosse commission du précédent occupant. Malgré ça on s'est résigné (1ère nuit étape) mais avons quitté l'hôtel des le levé le lendemain, où nous nous apercevons qu'il s'agit d'un hôtel de passe ! Seul point positif, hôtel situé sur la route proche l'aéroport et à destination du parc d'aberdare.
No tenían la habitación que habíamos contratado por la web. tuvimos que pagar un suplemento no previsto de aprox 10 euros. la zona es bastante fea y peligrosa como el resto de la ciudad fuera de la zona central (ayuntamiento y alrededores).
For the price, cleanliness and service, I recommen
Thus hotel was clean and okay for the price, however Saturday nights it seemed like a disco...if u want rest don't come here! No fridge, No Ac so make sure the temp before you travel...Aug is cool so we didn't need a.c. I felt safe but for most part in hotel. Staff were more interested in themselves most times...food was cheap in restaurant, r9m service was okay..You can eat for $3-10 dollars.