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"Beware Room 201 if you don't want to smell stale old smoke and chemicals used to try to cover it up. We were fine with the broken electrical outlets, dirty floors, and other signs of low end motel world. But we paid $178 to spend a night in this horrible place. Couldn't change rooms, or even talk about it afterwards, as no one was on the front desk at 9:30 PM or 8:30 AM. There are lots of motels on the strip in Nanaimo, give this one a miss because they are clearly preying on people seeking the lowest cost. It's not good value."

"The room was clean and looked nice. But there was a very overpowering smell of either cleaner, or some sort of chemical. It wasnt good. The lady was very nice but there was no staff at all, on site at all to remedy the situation, and no one called us back until just before the time of check out. check in and out was very convienient , but again, no staff. we did it all online. They had everything you needed in the room and it was a great price. Overall not a bad stay, but using a staffless system in a customer service based industry, definitely had its flaws. "

"It was a clean short stay room "

"really good bar restaurant nice ambiance nice people room was kind of barren"

"Booked two rooms, was put in 2 accessible rooms despite not booking that room type, plus the 'folding' bench in the shower was broken in both rooms and separating from the tub leaving screws exposed. Mentioned both to front desk, only one was fixed. Plus shower heads were about mid-torso height, not ideal positioning with no where to move the shower head wand to place it higher. Both rooms had phantom noises both nights leading to broken sleep, there appears to be zero insulation to hallway noise, and a kids daycare right outside the window. Overall, will not stay here again even if cheaper than everywhere else. It's cheap for a reason. "

"If you are not able to climb stairs do not book this hotel. To get to any of the rooms you have to go up stairs. Our hotel room was more like a small apartment. It was on the second floor. The room was very clean and the bed was very comfortable. Our room was not updated like the picture."

"The breakfast was excellent. Fresh and hot."

"good family stay "

" A hidden gem in the city."