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"An absolute 5-star experience! This hotel is undoubtedly one of the best choices for anyone visiting Shanghai Disneyland. They offer complimentary shuttle services to and from both the airport and Shanghai Disneyland, making transportation hassle-free. On the hotel's recommendation, we booked their guided service for our day at Shanghai Disneyland. It turned out to be an excellent decision! My family visited the park on a Tuesday, expecting fewer visitors, but surprisingly there were over 60,000 people. Thanks to our fantastic guide, we managed to enjoy 12 attractions throughout the day. Without the guide's help, I believe we would have only managed 6 to 7 rides due to the long queues, especially since we only had standard tickets without FastPass. The guide went above and beyond—helping us borrow a power bank, purchasing lunch on our behalf, booking shows, securing prime spots for watching the parade, and taking wonderful family photos. Truly thoughtful service and deserving of a 5-star rating!"

"Good place to stay"

"We appreciated the staff’s professionalism and warmth throughout the hotel during a busy holiday. Very special thanks to Natalie, who, at check-in, dinner, and our departure met us with friendliness, thoughtfulness, and kindness—again, despite being very busy. Much of our lasting positive impressions of the hotel stem from her superb hospitality. Further thanks to Bella at check-in, Cora at the fitness center, and Maggie, Mary, and the entire staff on 28. The entire staff was excellent during our brief stay. Thank you."

"This place showed every bit of kindness and great quality."

"Facilities are very new. Staff is friendly and very helpful. The location is very convenient, especially if you are looking to leverage the South railway station during your stay. "