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Duomo Hermes Relais

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Luxury
VIP Access
1.401298464324817E-45 star property
8.6

Excellent

Tranquil escape in vibrant Naples

Quiet and serene, this property offers a tranquil escape amidst bustling Naples. Enjoy local restaurant recommendations by staff, a peaceful courtyard, and responsive communication for a seamless stay.

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
The current price is AED 290
AED 357 total
includes taxes & fees
2 Dec - 3 Dec

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Premium bedding, down comforters, minibar, in-room safe

Classic Double or Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
Designer toiletries
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Premium bedding, down comforters, minibar, in-room safe

Classic Single Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
Designer toiletries
  • 10 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Bidet
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Premium bedding, down comforters, minibar, in-room safe

Comfort Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Designer toiletries
Hair dryer
  • 18 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room

Premium bedding, down comforters, minibar, in-room safe

Classic Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
Designer toiletries
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, minibar, in-room safe

Classic Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Designer toiletries
Hair dryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
305 Via Duomo, Naples, NA, 80133

What's nearby

  • Spaccanapoli - 3 min walk - 0.3 km
  • University of Naples Federico II - 3 min walk - 0.3 km
  • Via San Gregorio Armeno - 5 min walk - 0.5 km
  • Naples Underground - 8 min walk - 0.7 km
  • Port of Naples - 8 min walk - 0.7 km

Getting around

  • Via Marina - Duomo Tram Stop - 2 min walk
  • Naples Central Station - 16 min walk
  • Naples Intl. Airport (NAP) - 64 min drive

Restaurants

  • ‪L'Antica Pizzeria da Michele - ‬6 min walk
  • ‪Bar N'Amore è Cafè - ‬1 min walk
  • ‪Pizzeria D'Angeli - ‬5 min walk
  • ‪jamme cafe - ‬5 min walk
  • ‪laura bistro - ‬5 min walk

About this property

Duomo Hermes Relais

Guesthouse near Port of Naples
Close to Spaccanapoli and Molo Beverello Port, Duomo Hermes Relais provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and concierge services
  • A front-desk safe, an elevator, and luggage storage
  • Smoke-free premises
Room features
All guestrooms at Duomo Hermes Relais have comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Designer toiletries and hair dryers
  • 36-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

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Interior detail
B&B Hotel Napoli
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very Good, 1,004 reviews
The price is AED 410
AED 490 total
includes taxes & fees
25 Nov - 26 Nov
B&B Hotel Napoli

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Handrails in stairways
  • Hardwood flooring in room
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 2:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50.00 per vehicle (one-way)
  • Late check-in fee: EUR 30 for check-in between 8:00 PM and midnight
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hermes Inn Apartments Napoli
Hermes Inn Apartments
Hermes Inn Apartments Napoli Naples
Hermes Inn Apartments Napoli
Hermes Napoli Naples
Hermes Napoli
Guesthouse Hermes Inn Apartments Napoli Naples
Naples Hermes Inn Apartments Napoli Guesthouse
Guesthouse Hermes Inn Apartments Napoli
Hermes Inn Apartments Napoli Naples
Duomo Hermes Relais Naples
Hermes Inn Apartments Napoli
Duomo Hermes Relais Guesthouse
Duomo Hermes Relais Guesthouse Naples

Frequently asked questions

Is Duomo Hermes Relais pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Duomo Hermes Relais?

As of 19 November 2025, prices found for a 1-night stay for 2 adults at Duomo Hermes Relais on 26 November 2025 start from $82.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Duomo Hermes Relais?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available from 8:00 PM– midnight for a fee of EUR 30.

What time is check-out at Duomo Hermes Relais?

Check-out is at 10:30 AM. Late check-out is available for EUR 25 (subject to availability).

Does Duomo Hermes Relais provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 50.00 per vehicle applies.

Where is Duomo Hermes Relais located?

Located in Naples City Centre, this guesthouse is within a 10-minute walk of Corso Umberto I and Spaccanapoli. Port of Naples and Via Toledo are also within 1 mi (2 km). Via Marina - Duomo Tram Stop is only a 2-minute walk and Duomo Station is 2 minutes.

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Duomo Hermes Relais Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 99 out of 168 reviews
Rating 8 - Good. 40 out of 168 reviews
Rating 6 - Okay. 15 out of 168 reviews
Rating 4 - Poor. 8 out of 168 reviews
Rating 2 - Terrible. 6 out of 168 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're happy about the property, very clean . Convenient to shops and restaurants. Transportation, just 2 minutes walk to Metro train and 15 minutes walk to the pier for ferry.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
It pefect the Metro station is in the coner, close to good dining close to shopping and safe area
Stayed 3 nights in May 2025

10/10 Excellent

Chelsey

Liked: Staff & service, property conditions & facilities
Really enjoyed our stay.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Way too expensive for what I got from the room, old and poor condition and tiny bathroom.
Stayed 1 night in Jun 2025

6/10 Okay

Samantha

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Didn’t realize it wasnt hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was great, very helpful, clean place close to the best pizza I ever ate.
Stayed 1 night in Aug 2024

2/10 Terrible

KATSUNORI

Disliked: Cleanliness, staff & service, property conditions & facilities
you can not find the apartment
Stayed 2 nights in Aug 2025

10/10 Excellent

pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice bright clean modern room that was cleaned by the maid both days. easy check in via polite and friendly whatsapp messages
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location, next to the main station. Very comfortable and easy check in/out process. One thing to bear in mind, the location is near a lot of sketchy looking characters, didn’t feel that safe walking at night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Felicia

nice location，cleaning rooms，communication is timely。
Stayed 3 nights in Oct 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony was beautiful and room was comfortable
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naples

We were pleased with our accommodation. Close to the historic city, tube & train station and cafes.
Stayed 6 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. We did a remote check in which was easy to follow and the hotel manager assisted us with the process. The room was a good size and we really liked the complimentary water and coffee. When planning the next phase of our trip, they were really helpful with giving us advice of where to go and prices for ferries to the Amalfi. Overall it was a great place to stay in Naples
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
There were many door to this property that made it a bit hard to find but also made it safe from the street. The room was clean and quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was great! Gave us a guide of what to do in naples and some restaurant recs. The service was nice and I enjoyed the room. They had coffee and snacks for those who want it.
Stayed 1 night in May 2024

6/10 Okay

Louise Holly

Liked: Cleanliness
Gated away from the main road
Stayed 3 nights in Jul 2024

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Great location in the city. Close to key areas for food and travel. The completely virtual check in worked ok for us (maybe trickier for less digitally confident people). The room was basic but clean and comfortable. Had a couple of small issues that didn't get fixed but we knew we'd booked a relatively basic stay so nothing that drastically impacted our stay. The walls are quite thin so you're reliant on self aware guests in other rooms which we did have. I'd recommend staying again if you're just looking for a place to put your head down at the end of the day but if you're looking for something more it might not be for you. Our contact on WhatsApp was very helpful and could sort out taxis for the morning etc, but again a couple of issues weren't sorted while we were there.
Stayed 6 nights in May 2025

2/10 Terrible

Deb

Disliked: Amenities, property conditions & facilities
The location was in the flight path of jets.. overhead frequently, and on a very busy/loud street. The AC did not work, and not even a fan was provided. We left early and were unable to receive any refund. Beware!!
Stayed 1 night in May 2025

10/10 Excellent

Natasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Duomo Hermes Relais is OK

Nice room, friendly receptionist, central location, reception works from 14, but it was easy to contact them before 14:00 also.
Stayed 3 nights in May 2024

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A staff is very helpful, kind. The room is perfect,stylish.
Stayed 1 night in Sep 2023

10/10 Excellent

s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 3 nights in Mar 2024

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Didn’t like admitting self with multiple steps. OK once you figured it out. The room was clean and modern. We only stayed in that area for pickup the next morning.
Stayed 1 night in Oct 2024

4/10 Poor

Sophie

Not as expected, very basic

Very confusing property- this is basically a room within a corridor or rooms, within an apartment block, within a courtyard, in a very poor area of Naples. Remote entry to the property with a lift to the first floor once you have gone up a flight of stairs- so not suitable for those with mobility issues (plus getting through the small entrance off the street would be a struggle). There is no local parking and the area feels generally unsafe (would not recommend for solo or female travellers). The room was very basic, bedding was clean but the bathroom was mouldy. The noise from the street at night is considerable. There are no VIP benefits, to be honest I am amazed this has made it onto Hotels.com
Stayed 1 night in May 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We enjoyed our stay here for a few nights exploring Naples and surrounding areas! The hotel is located around 10-15 walk from main train station. It was around 15 minute walk to the port where you can take a boat to Procida, Capri etc. Its easily walkable to all the tourist sights & shopping areas from here. The hotel was in a quiet courtyard so still managed to get a good sleep in busy Naples! The reception staff were great - using whatsapp to communicate and can keep your bags here on check out day when we had a later flight. We had bottled water on the first day, but this wasnt replenished on the other days which was maybe the only downside.
Stayed 4 nights in Mar 2024

8/10 Good

Büsra

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is very close to the Duomo and easily accessible by metro. However, make sure to read the email about the self-check-in process before you arrive. While the facilities are new, the cleanliness was lacking. I found individual hairs on the bed and a hairball under the sliding door.