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Holiday Inn Franklin - Cool Springs by IHG

3.0 star property
Travelers start their day with a hearty breakfast or gym session at this Franklin hotel before heading out to explore the area's nearby attractions

Choose dates to view prices

Located near CoolSprings Galleria, Holiday Inn Franklin - Cool Springs offers a convenient base with practical amenities. Guests enjoy the seasonal pool, gym, free WiFi, and on-site bar and restaurant. The helpful staff serves excellent breakfasts.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 272
AED 320 total
includes taxes & fees
14 Jun - 15 Jun

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Franklin - Cool Springs by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Franklin - Cool Springs by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Franklin - Cool Springs by IHG on 14 June 2026 start from AED 272, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Franklin - Cool Springs by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 60 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Franklin - Cool Springs by IHG?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at Holiday Inn Franklin - Cool Springs by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Franklin - Cool Springs by IHG located?

Situated in Brentwood, this hotel is 1.2 mi (1.9 km) from CoolSprings Galleria and within 3 mi (5 km) of Iasis Health Care and Aspen Grove Park. Crockett Park and Crockett Park Tennis Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 599 out of 978 reviews
Rating 8 - Good. 229 out of 978 reviews
Rating 6 - Okay. 94 out of 978 reviews
Rating 4 - Poor. 30 out of 978 reviews
Rating 2 - Terrible. 26 out of 978 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great service and wonderful staff, convenient location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, friendly staff, close and convenient to everything
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean and nice
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was professional and kind
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sounsoun C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, professional staff. Great experience over all
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very clean
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Susan

Friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Aric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Everything was clean. We got in late and they kept telling us the wrong room but that was the only issue. Everything was nice and comfortable.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Charles

Room very clean, breakfast best of class!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Christy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and the beds were comfortable. The lobby floors and the elevators were always dirty. The staff seems short handed- the front desk was also working the restaurant side. Our room the first day was hardly cleaned and the second day it was missed completely. When telling the front attendant they seemed to be put off by our needs. For the price and the location it seemed fine. However there are areas that could be improved.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Clean room, great location for restaurants and shopping.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The King room has a ton of space. You definitely will not be cramped in there. The AC and heater worked very well! The refrigerator and microwave were very convenient. The bed was very comfortable.The TV worked well. All I needed was good nights rest. And, that is what I got!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not pool season but area was clean. Air Conditioner kept room cool. It did seem to shut down longer during the night and it became warm
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
room very clean front desk very nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary Anne

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and modern. The breakfast was outstanding and the staff was really great. Will stay here again for sure!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Phillis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
Polite staff. Seemed like a safe, well lit area.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mariacarmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast food was fresh, parking well lite at night and felt safe walking from car to hotel lobby.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Charles

The elevator was 2 rooms away. It woke us up all night long. I can’t believe that no one else has complained about. Ear busting bath fan whenever you turned the light on. Stained carpet. Used coffee cup with the coffee maker. Good breakfast. I just wish that people of foreign origin would at least talk slower and try to conquer the English language. An Indian accent is one of the most difficult to understand. Needless to say that I will not ever stay here again.
Stayed 1 night in Mar 2026
Verified

8/10 Good

K

Liked: Cleanliness, amenities, property conditions & facilities
Food at the restaurant was better thsn most
Stayed 1 night in Nov 2025
Verified

8/10 Good

Demechal

Liked: Amenities
Good place to stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Randall

Liked: Cleanliness, amenities, property conditions & facilities
No complaints. The free coffee was not great but there were places nearby to get coffee. The room was clean and comfortable.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, all & all enjoyed
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room! Very clean Tub and.shower were accessible with well stocked shampoos and body wash Very nice staff at checkin.
Stayed 1 night in Nov 2025