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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property
Family-friendly hotel with a sauna and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Exterior
Children's play area - indoor
Property amenity
Meeting facility
Located near Nasu Rindo Lake, Grand Mercure Nasu Highlands Resort & Spa offers a peaceful getaway with an indoor public bath and sauna. Enjoy local cuisine at Tenku no Mori buffet. The garden, playground, and seasonal outdoor pool provide additional leisure options.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included
The current price is AED 265
AED 328 total
30 Sep - 1 Oct

Room options

Check availability for these dates

Tonight

Sep 25 - Sep 26
Check availability for tonight Sep 25 - Sep 26

Tomorrow

Sep 26 - Sep 27
Check availability for tomorrow Sep 26 - Sep 27
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Suite, Multiple Beds

Iron/ironing board, free WiFi

Deluxe Suite, Multiple Beds

Highlights

Heating
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Shower/tub combination
  • Sleeps 8
  • 4 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

7.6 out of 10
Good
(13 reviews)

Highlights

Heating
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Shower/tub combination
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Iron/ironing board, free WiFi

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(10 reviews)

Highlights

Heating
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Shower/tub combination
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Japanese Style Room

Classic Japanese Style Room | Iron/ironing board, free WiFi

Classic Japanese Style Room

7.4 out of 10
Good
(16 reviews)

Highlights

Heating
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Shower/tub combination
  • 36 sq m
  • Sleeps 10
  • 4 Twin Futons

View all photos for Classic Family Style Room

Iron/ironing board, free WiFi

Classic Family Style Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Shower/tub combination
  • Sleeps 10
  • 4 Twin Beds

About the neighborhood

Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302

What's nearby

  • Nasu Rindo Lake - 9 min walk - 0.8 km
  • Nasu Safari Park - 8 min drive - 4.8 km
  • Fujishiro Seiji Museum - 10 min drive - 7.2 km
  • Nasu Highland Park - 16 min drive - 12.4 km
  • Nasu Animal Kingdom - 19 min drive - 17.3 km

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima Airport (FKS) - 54 min drive

Restaurants

  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪那須の恵みMekke! ブッフェ&マルシェ - ‬10 min walk
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪ONIBUS COFFEE - ‬5 min drive
  • ‪ゴーゴーカレー - ‬20 min walk

About this property

Grand Mercure Nasu Highlands Resort & Spa

Upscale family-friendly hotel near Nasu Rindo Lake
Located close to Nasu Safari Park, Grand Mercure Nasu Highlands Resort & Spa provides an indoor public bath (no minerals), shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site local and international cuisine buffet restaurant, Le　SENSORIEL, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and luggage storage
  • A banquet hall, 6 meeting rooms, and an elevator
Room features
All 189 rooms include amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • Mini fridges, heating, and housekeeping

All inclusive details

All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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  • Parking included
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8.0 out of 10, Very Good, 330 reviews
The price is AED 328
AED 368 total
3 Oct - 4 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,960 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le　SENSORIEL

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3960 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Frequently asked questions

Does Grand Mercure Nasu Highlands Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Grand Mercure Nasu Highlands Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Nasu Highlands Resort & Spa?

Self parking is free at this property.

What time is check-in at Grand Mercure Nasu Highlands Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Nasu Highlands Resort & Spa?

Check-out is at 11 AM.

Are there all-inclusive benefits at Grand Mercure Nasu Highlands Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Nasu Highlands Resort & Spa located?

This family-friendly Nasu hotel is within 3 mi (5 km) of Nasu Rindo Lake and Nasu Safari Park. Fujishiro Seiji Museum and Onsenjinjya Shrine are also within 6 mi (10 km).

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Reviews

Grand Mercure Nasu Highlands Resort & Spa Reviews

8.4

Very Good

8.2

Cleanliness

8.8

Location

8.0

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 162 out of 390 reviews
Rating 8 - Good. 155 out of 390 reviews
Rating 6 - Okay. 51 out of 390 reviews
Rating 4 - Poor. 15 out of 390 reviews
Rating 2 - Terrible. 7 out of 390 reviews

Reviews

8/10 Good

Hide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設内とても清掃行き届いており、気持ち良く宿泊できました。 ※ただ、食事会場では、小さなお子様連れのご家族の方々が、ほとんどで、私達のようなプライベートでの宿泊者にとっては、にぎやかで、、席の配置の配慮が、有ればもっと過ごしやすかったかと感じました。
Stayed 1 night in Sep 2025

8/10 Good

Miho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
２泊しました。部屋は年月を感じさせますが、幼児にとって、とっても楽しめる施設です。夜ご飯は２日目になると飽きちゃう感じです。スタッフの方は親切でした。
Stayed 2 nights in Sep 2025

10/10 Excellent

????

Liked: Cleanliness, amenities, property conditions & facilities
食事は良かった。 温泉の脱衣ロッカーのキーがたくさん壊れている点、朝食の案内人が少なくて長い行列になっていた点などがマイナス評価。
Stayed 1 night in Sep 2025

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子連れ家族にはとても良いホテルでした。ビュッフェもとても良かったし、スタッフの方たちも親切でした。良い家族旅行が出来ました。
Stayed 1 night in Aug 2025

10/10 Excellent

Hamako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供向けの設備や食事が充実している
Stayed 2 nights in Sep 2025

6/10 Okay

yuichi

Liked: Cleanliness, property conditions & facilities
客室の広さやインテリア、お風呂、サウナなど良いところがたくさんありました。 メインダイニングの雰囲気が昔の観光ホテルのような感じだったのがとても残念。
Stayed 1 night in Aug 2025

8/10 Good

Shuya

Disliked: Staff & service
宿泊、ありがとうございました。 プールと公園が併設しているので、小さい子供が遊ぶにはちょうどよくゆっくりした時間を過ごせました。レストランからの眺めがよく日没あたりは景色の変化が見れて大人も楽しめる時間です。 ホテル周辺や車ならハイランドパークに朝からいえるので、少し大きい子供でも楽しめる時間は作れると感じました。 一方でプールへの導線が悪いの案内が少なく確認することが多かったので部屋からの導線に合わせて見直してもらいたい、更衣室が衛生的にもよくないのでロッカーの位置やモノを置けるベンチや棚をつけてほしい。子どもがいる環境に合わないのでとても使いづらいと感じました。
Stayed 2 nights in Aug 2025

8/10 Good

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供連れで大変混んでいました。 子供が騒いでも気兼ねなく、お互い様で安心して楽しむことができました。 プール、室内遊び場、子供たちが喜んでいました。 大人たちはオールインクルーシブのお酒、ラウンジ、楽しめました。
Stayed 1 night in Aug 2025

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事がイマイチという口コミがあったが我が家はとても満足でした。プールも遊具も楽しめて夏以外にまた訪れたいと思います。
Stayed 1 night in Aug 2025

8/10 Good

yoshinobu

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

YOSHITSUGU

Stayed 1 night in Aug 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Takanori

Liked: Amenities, property conditions & facilities
素晴らしいホテルでした。ご飯も美味しい、色々な料理で食べきれないほどです。
Stayed 2 nights in Aug 2025

10/10 Excellent

KAZUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯が美味しい。種類豊富
Stayed 1 night in Aug 2025

8/10 Good

Chiharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小さい子どもたちが飽きずに2泊することができました。
Stayed 2 nights in Aug 2025

6/10 Okay

CHIEKO

Liked: Cleanliness
部屋はきれいでベッドも人数分あり快適に過ごせました。お風呂近くのリラックススペースがありお風呂上がりに扇風機があるとゆっくりできたと思いました。朝のバイキングは入るのに並んで時間がかかり食べる時間が少なくなったのが残念。メニューはアルコールも含まれたバイキングでお得感ありでした
Stayed 1 night in Aug 2025

8/10 Good

Maki

Liked: Cleanliness, amenities
子連れに優しい宿。 2泊したが、ビュッフェは同じメニューだったので飽きるかも知れません。 室内遊び場があるので室内プールがあると尚いいなと思いました！ 朝風呂の時間が6時からなので、もう少し早いとおひとり様お風呂いけていいなと思いました。
Stayed 2 nights in Jul 2025

10/10 Excellent

Makoto

Liked: Amenities
オールインクルーシブがありがたい
Stayed 2 nights in Aug 2025

8/10 Good

???

プールがありとても良かったが、ロッカールームが狭すぎる
Stayed 1 night in Jul 2025

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Orie

Disliked: Property conditions & facilities
初めて宿泊しましたが、とても良いホテルでまた泊まりたいと思いました。ただ一つ、洗濯機と乾燥機の数が宿泊客に対して少ないのが残念。子供が4人なので洗濯と乾燥ができるのは帰ってから楽！と思い、なんとか洗濯はしましたが乾燥機がなかなか空かず…0時近くまで待ったのですが、結局かけられず。ランドリーの施設がもう少し充実するともっともっと快適になるかと思います。
Stayed 1 night in Aug 2025

8/10 Good

MINORU

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kana

Liked: Cleanliness, staff & service, property conditions & facilities
那須自体が子どもの楽しめるスポットがたくさんあるので、周辺施設でもたっぷり楽しめて子連れには最高だなと思いました！ 欲を言うなら屋内プールがあれば雨でも楽しめるのになーと。 あとは我が家は暑がりなので空調が温度を変えられないのが少し不便でしたが、扇風機を貸してくださり助かりました！
Stayed 2 nights in Aug 2025

6/10 Okay

Ryuji

Disliked: Cleanliness, staff & service, amenities
建物は古いですが、目立つところ(エントランス、ロビー、浴場等)は改修されていますので綺麗です。泊まった部屋(521)は壁が一部剥離していました。 朝のフロントスタッフ人数が足りていませんでした。一人の方が対応していたのですが、その方が電話を受けてしまい10分以上待たされました。その間にフロント前には５組以上の列ができていました。改善してほしいと感じました。
Stayed 1 night in Aug 2025

8/10 Good

Hiroki

Liked: Staff & service
Stayed 1 night in Aug 2025