Hotel Aquaterra is located in Natales. History Museum and Costanera are cultural highlights, and some of the area's activities can be experienced at Old Pier and Mirador Cerro Dorotea.
Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive
Restaurants
Restaurante Bahía Mansa - 1 min walk
Asador Patagónico - 5 min walk
Pizzeria Mesita Grande - 5 min walk
Cafe Artimaña - 3 min walk
Pampa Restobar - 1 min walk
About this property
Hotel Aquaterra
Property highlights
You can look forward to a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Aquaterra. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
You'll also enjoy perks such as:
Smoke-free premises, tour/ticket assistance, and a 24-hour front desk
A computer station, luggage storage, and concierge services
Room features
All guestrooms at Hotel Aquaterra offer amenities such as free WiFi.
More conveniences in all rooms include:
Free infant beds and free extra beds
Bathrooms with showers and free toiletries
Heating and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Free offsite parking within 66 ft
Food and drink
Free buffet breakfast available daily 7 AM–10 AM
1 restaurant and 1 coffee shop/cafe
1 bar
Family friendly
Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Computer station
Accessibility
This property does not have elevators
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Free cribs/infant beds
Free rollaway beds
Heating
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
More
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Aquaterra Natales
Aquaterra Natales
Hotel Aquaterra Hotel
Hotel Aquaterra Natales
Hotel Aquaterra Hotel Natales
Frequently asked questions
Is Hotel Aquaterra pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Aquaterra?
There is free parking nearby.
What time is check-in at Hotel Aquaterra?
Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Aquaterra?
Check-out is at 11 AM.
Where is Hotel Aquaterra located?
Situated in Natales, this hotel is within a 5-minute walk of History Museum, Puerto Natales Casino, and Última Esperanza Fjord. Plaza de Armas and Costanera are also within 10 minutes.
Hotel Aquaterra Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel staff was great; rooms were good, but the bathrooms are a bit small. If you get a room at the front of the hotel (as we did) there is a good deal of road noise. It does taper off at 1130PM or so, but is back at 6AM. Breakfast was good.
Great aervice during a planned city power outage.
I felt taken care of and was helped quickly despite no computer or internet available to assist check-in process.
we stayed there for 1 night. Very nice staff. The hotel deco was fantastic1 Their warm breakfast is very good too.
Tracy
Stayed 1 night in Dec 2023
6/10 Okay
Erfan
Traveled with partner
22 Dec, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros. Nice and helpful staff, tasteful decoration and design. Near to bars and restaurants.
Cons. Very squeaky and uncomfortably small rooms.
Overall run down facility (bathrooms, beds, power)
No elevator and all rooms are up stairs so you have to carry your luggage through a very narrow stairway.
Overall this place could be good with HALF the price, but not at all a 120/night stablishment.