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"Yes"

"Rooms amazing, staffs wonderful, everyone really nice. Mr Chico, from the restaurant was outstanding, best person, always happy. "

"When I arrived to check in, I was informed that the room I had reserved was not available. The staff were not helpful in resolving the issue, and when I requested to speak with a manager, my request was denied. Given the lack of assistance and accountability, we ultimately decided not to stay. I’m extremely disappointed with the experience."