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"I did not eat at any of the hotel restaurants but the front desk staff were very kind and professional when we discovered an error in my reservation. They worked with me to solve the problem as quickly as possible. "

"Yes "

"Breakfast location has moved to golf house but found it, attentive staff but not very obvious how to gain breakfast and order. Tracked someone down eventually. Good buffet selection and nice fresh omelette. Room was too warm, temp controls must have been in there somewhere so didn’t sleep well. Lovely location "

"No airport shuttle although it was one of the highlighted features, and main reason why I had booked the room. Restaurant food and service were good and the night porter was helpful. Room is outdated, the phone didn't work, tv was plugged out, and when the heating turned on, there was a loud dripping noise. The service from all staff was attentive and polite, apart from the receptionist. If it wasnt from the initial contact with reception, I would have left happy given the price paid. The main issue was because when I asked about the shuttle, I was told bluntly that it hadnt been in operation since covid, six years ago. I then asked what takeaways would deliver and she said they don't allow takeaway into the hotel. "

"Highly recommend the Pillo. The rooms are spacious, immaculate, and have all amenities you would need (iron, hairdryer etc.) The food in the restaurant was very good, as was breakfast, and the menus catered well for everyone. The hotel had entertainment provided in the evening for the children, and an arcade room, which is perfect for families with young kids. We all enjoyed the pool and spa, which again, was super clean and well maintained. We chose this hotel as it is close to Emerald Park, so its perfect if you're visiting the area for that reason. "

"Nice room. "

"Lovely hotel, newly refurbished. Loved the decor Breakfast good. Beds very comfortable. Good size rooms with excellent wardrobe space.Menu choices very good and reasonably priced Singer on Sunday evening though not on until 10-ish. chilled bottled water in rooms a nice touch. We very much enjoyed our 3 night stay"

"O"

"Staff friendly and room clean and spacious. "