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Barceló Cappadocia

5.0 star property
Unwind amidst breathtaking views and let relaxation envelop you near Uchisar Castle.

Choose dates to view prices

Barceló Cappadocia offers an unforgettable retreat in the heart of Pigeon Valley. Relax in the steam room, enjoy a meal at one of two on-site restaurants, or unwind with a drink at the bar. The hotel's upscale vibe is complemented by amenities like free self parking, valet parking, and a gift shop.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 275
AED 308 total
includes taxes & fees
5 Apr - 6 Apr

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Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Master Suite Duplex

Premium bedding, memory foam beds, minibar, in-room safe

Master Suite Duplex

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 120 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite Duplex With Terrace

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Suite Duplex With Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
TV
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Duplex | Cave)

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Suite (Duplex | Cave)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Duplex

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Suite Duplex

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony

Deluxe Room, Balcony | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, Balcony

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room, Terrace

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Deluxe Room, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite with Terrace

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Junior Suite with Terrace

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Room (Cave)

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Room (Cave)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

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Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Cave)

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Suite (Cave)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Terrace

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Suite With Terrace

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room, Terrace (2A 1C)

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Deluxe Room, Terrace (2A 1C)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Room (Duplex | 2A 2C)

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Room (Duplex | 2A 2C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Room (Duplex | 3A 1C)

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Room (Duplex | 3A 1C)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, Terrace

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Suite, Terrace

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, Terrace

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Suite, Terrace

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite, Terrace

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Junior Suite, Terrace

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Duplex (Master Suite)

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Duplex (Master Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
TV
Hypo-allergenic bedding
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Premium bedding, memory foam beds, minibar, in-room safe

Suite

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Premium bedding, memory foam beds, minibar, in-room safe

Suite

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 63 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, Terrace (Duplex | 2A 2C)

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Room, Terrace (Duplex | 2A 2C)

Highlights

Lanai
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Room, Terrace (Duplex | 3A 1C)

Premium bedding, memory foam beds, minibar, in-room safe

Room, Terrace (Duplex | 3A 1C)

Highlights

Lanai
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

About the neighborhood

Located in Ürgüp, Barceló Cappadocia is in the city center and near a boardwalk/promenade. Goreme Open Air Museum and Cappadocia Art and History Museum are cultural highlights, and some of the area's notable landmarks include Göreme Roman Castle and Uchisar Castle. Göreme National Park and Sunset Point are two other places to visit that come recommended. Visit our Ürgüp travel guide
Map
Bahcelievler Mah. Nevsehir, Cad. No 17 Ortahisar Urgup, Ürgüp, Nevsehir, 50350

What's nearby

  • Cappadocia is unique place on earth. There is so many popular places for photographers but many of them dont go to Ortahisar and missing this spot which is amazing during the sunset. It makes you feel like you are in some fantastic movie. #LifeAtExpedia
    Göreme National Park
    1 min walk - 0.0 km
  • Cappadocia showing heritage architecture, a church or cathedral and religious aspects
    Aynali Church
    10 min walk - 0.9 km
  • Goreme Open Air Museum which includes mountains
    Goreme Open Air Museum
    6 min drive - 3.7 km
  • Manzara ve Kültür Park
    12 min walk - 1.0 km
  • Ortahisar Castle
    18 min walk - 1.6 km

Getting around

  • Incesu Station
    42 min drive
  • Nevsehir (NAV-Cappadocia)
    43 min drive

Restaurants

  • Ramada Cappadocia
    6 min walk
  • Ocakbaşı Aydede Resturant
    12 min walk
  • Dede Efendi Kaya Restaurant
    11 min walk
  • Narin Restaurant
    18 min walk
  • Anka Restaurant
    13 min walk

About this property

Barceló Cappadocia

Luxury hotel near Göreme National Park
Located close to Goreme Open Air Museum and Sunset Point, Barceló Cappadocia provides a hair salon, dry cleaning/laundry services, and a bar. Indulge in a facial, a hot stone massage, and aromatherapy at the onsite spa. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a gym and a steam room.
Other perks include:
  • A seasonal outdoor pool along with pool umbrellas
  • Free self parking and valet parking
  • Continental breakfast (surcharge), a TV in the lobby, and a 24-hour front desk
  • An elevator, 4 meeting rooms, and a nature reserve
Room features
All 151 individually furnished rooms feature comforts such as premium bedding and heated floors, as well as perks like pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, heated floors, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free valet parking on site

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; TRY 750 for adults and TRY 350 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Outdoor furniture
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (83 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2024
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of TRY 710 per pet, per night
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TRY 1500 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately TRY 750 for adults and TRY 350 for children
  • Pet fee: TRY 710 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 23907

We should mention

The seasonal pool will be open from June 01 to September 29
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Barceló Cappadocia Hotel
Barceló Cappadocia Nevsehir
Barceló Cappadocia Hotel Nevsehir

Frequently asked questions

Does Barceló Cappadocia have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Barceló Cappadocia?

As of 7 March 2026, prices found for a 1-night stay for 2 adults at Barceló Cappadocia on 5 April 2026 start from AED 275, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Barceló Cappadocia pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of TRY 710 per pet, per night.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Barceló Cappadocia?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Barceló Cappadocia?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Barceló Cappadocia located?

Located in the heart of Ürgüp, this luxury hotel is within 2 mi (3 km) of Göreme National Park, Goreme Open Air Museum, and Sunset Point. Göreme Roman Castle and Love Valley are also within 6 mi (10 km).

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Reviews

Barceló Cappadocia Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 130 out of 163 reviews
Rating 8 - Good. 22 out of 163 reviews
Rating 6 - Okay. 8 out of 163 reviews
Rating 4 - Poor. 1 out of 163 reviews
Rating 2 - Terrible. 2 out of 163 reviews

Reviews

10/10 Excellent

Donguk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are professional and the hotel design and facilities are excellent. I liked the Turkish bath, especially.
Stayed 2 nights in Nov 2025

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, amazing friendly staff, VERY spacious hotel room and bathroom, gorgeously decorated. I strongly recommend.
Outside
Indoor pool
Stayed 3 nights in Jun 2025

10/10 Excellent

Mangesh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very beautiful and well maintained. It’s at a drivable distance from all the key points in Goreme National Park, making it very accessible. Additionally the breakfast food is amazing, and our room was great too. Although the outdoor pool wasn’t open when we went, the indoor pool is just as beautiful and calming. You should definitely book this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is polite, we got an upgrade for a duplex suite. The room was clean and spacious. Breakfast had a great variety of items. Overall a good hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exceptional. Beautiful room, nice pool area, great amenities, very clean, staff are helpful. This hotel is new and some areas weren’t open yet, but didn’t impact our stay. Breakfast options were excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is not good in sense of view but it is very practical as starting point for visiting Capadoccia. Parking is available, size good. Reception is efficient & flexible, superior room (2042) was good in terms of size, cleanless, but amenitiess are ruther basic. Towels, bedding are excellent. Breakfast was great untill 16th of Nov. when majority of guests left which affected breakfast veriety and spa funcionality. I eould specially point out chef during breakfast which gladly prepared excellent eggs for us the way we expected up to last day. Weak point is room house keeping which 3 days out of 9 forgott to clean our room ( sign for room cleaning is well made and visible but...). SPA personel is horendeus, terrible in every sence, far far bellow hotel standard ( up to point that 2 "girls" just being "pritty" explained that you can get 1 towel/per person/per day because they don't have towels and that is thrir policy, laughing at our face). First time in my 40+ year of travelling I was insulted this way, such arogance and attitude. Also last 3 days they swiched of finish sauna, stopped heating pool and pool was "rented" yo school kids lessonss so it was not possible to use it. Bit dissapointing.
Stayed 9 nights in Nov 2025

10/10 Excellent

Golam

It was a great stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ajah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! 10/10 experience, the hotel has a beautiful indoor & outdoor pool, as well as a buffet restaurant that was delicious.
Stayed 1 night in Aug 2025

10/10 Excellent

Tugba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was perfect!
Stayed 1 night in Jul 2025

6/10 Okay

Shawqi

The hotel is clean and spacious .
Stayed 3 nights in May 2025

10/10 Excellent

Orhan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent new hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

UFUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

İt was amazing. Totally happy
Stayed 1 night in Apr 2025

10/10 Excellent

Ogechukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in May 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infrastructure
Stayed 2 nights in Jun 2025

8/10 Good

ANDYARA ANGELICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying at Barcelo Cappadocia. Great facility, clean rooms, polite receptionists, helpful staff at the pool bar. Everything was great. Gym is a bit small and quite hot. No windows or AC. Everything else was good.
Stayed 1 night in Jul 2025

8/10 Good

Sajeeva

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel, not the best location

We stayed in the 2 story suite rooms. They were spacious and nice. The bathroom was a bit small but no major issues except for finding the light switch. The breakfast buffet was mediocre at best. Besides the freshly made eggs, there's nothing that is worth it. The service was great except at the pool where we had to go and find the waiter vs the waiter coming to us to take our order. Location was outside of Goreme and that was the biggest hurdle, nothing nearby to walk to
Stayed 3 nights in Aug 2025

10/10 Excellent

Carmelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

sadaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything. The only issue we had was too much chloride in the pool. Other than that the experience was wonderful and everything was up to standards.
Stayed 2 nights in Nov 2024

6/10 Okay

Maciej

Liked: Property conditions & facilities, room comfort

5-Star facility with a 3-Star Service

The hotel building has potential, but unfortunately, the service falls short. Cleanliness was acceptable (4/5), although some of the pool sunbeds were dirty and had not been cleaned during our 4-day stay. The staff is friendly and tries to help, but only a few speak English, which makes communication challenging. We stayed in one of the largest suites (Duplex with Terrace), but were disappointed to find a cigarette burn on the sofa, a torn and dirty curtain, a damaged bedsheet, stains on the carpet, and bird poo and feathers on the terrace. This is not what you expect when booking one of the top rooms in a 5-star hotel. The overall atmosphere felt odd. The management approach appears to be more focused on cost-saving than on delivering a high-quality guest experience. Food quality varied – breakfasts were noticeably better than dinners. During dinner, no drinks were provided, except for plain mineral water, which was poured from plastic bottles by the waiters (if they noticed you). Drink prices were overpriced, with no quality to justify the cost. Overall, if you expect a true 5-star experience, this hotel will disappoint. But if you lower your expectations to a 3-star level, you might still enjoy your stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Yasemin

Liked: Cleanliness, amenities, property conditions & facilities
Alles war perfekt. Besonders möchten wir uns bei Herrn Oğuz, Frau Aslı und Frau Asiye bedanken, die uns während unseres gesamten Aufenthalts sehr geholfen haben. Das Hotel ist äußerst komfortabel und die Zimmer sind hervorragend gestaltet. Die im Restaurant angebotenen Optionen sind sehr vielfältig, und alle Mitarbeiter sind äußerst sympathisch und hilfsbereit.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura nuova , posizione eccellente , colazione ricca e di qualita
Stayed 2 nights in Nov 2025

10/10 Excellent

Ilayda

Liked: Cleanliness, staff & service, amenities
3 kişi konalama gerçekleştirdik. Her şey çok güzeldi. Odalar güzeldi, temizdi. Personel çok ilgiliydi, özellikle zeynep hanım çok yardımcı oldu. Kahvaltı güzeldi. Tekrar tercih edeceğim ve çevreme önerebileceğim bir otel. Her şeyden çok memnun kaldık. Günlerdir kakmayan balonlar Son sabahımızda kalkmıştı ve terasımızdan balonları bile izleyebildik:) Teşekkür ederiz
Stayed 2 nights in Nov 2025

10/10 Excellent

Hediye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel
Stayed 1 night in Sep 2025

10/10 Excellent

Handan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otele adım atınca ferah bir ortamla karşılaştım.Resepsiyondaki
Stayed 2 nights in Oct 2025