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"This is the best hotel in Madison and it's not even close. Keep up the good work. Shout out to the van drivers and desk staff. I'm sorry I'm so bad at names, but the guy who worked the late-night shift on Friday, 9/26 is super nice and super helpful."

"Safe and clean."

"I've been to this hotel a few times now and the front desk staff is superb. No matter the hour or the person... I've always been greeted with a smile and have been treated with politeness and a willingness to help. Excellent customer service. Aside from that... I come for the pool.. My grandkids want to stay in it the entire time we are here. A great shallow pool designed for families. The clean rooms, great location and continental breakfast are just added bonuses"

"Always a great stay for the Wisconsin football games. "

"We had trouble with WI-FI. Even with assistance from desk clerk, the internet would not stay loaded."

"My home away from home in Madison!"

"Great location for visiting our son in Madison. The best part is the free breakfast, cooked to order, eggs, pancakes or french toast, includes saugsage or bacon and potatoes. Also have the regular stuff, yogurt, fruit, cereal, etc... We had great night sleep because the mattresses were high quality. The room was clean and perfect size with regular size frig and microwave. We will be back here when we visit again. A++++++"

"Staff was exceptional and friendly "

"Every time we come to Madison we stay at this hotel. Perfect location and excellent service. My only complaint this time is that we requested service for the room on Sunday, left at noon, returned at around 8pm and room was not cleaned. This is the first time that had ever happened so I assume there was a miscommunication somewhere. Governors club level is definitely worth the extra cost. "