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The Pontchartrain Hotel

4.0 star property
Pet-friendly hotel connected to a rail/subway station in Lower Garden District with 3 restaurants

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Pontchartrain Hotel

Property entrance
View from property
Room, 1 King Bed (Clio) | Minibar, in-room safe, desk, laptop workspace
3 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Parking availableParking availableParking available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
The price is AED 493
AED 652 total
includes taxes & fees
Jun 5 - Jun 6

Explore the area

Map
2031 St. Charles Avenue, New Orleans, LA, 70130
  • Popular LocationNational World War II Museum16 min walk
  • Popular LocationPort of New Orleans3 min drive
  • Popular LocationCaesars Superdome3 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Room options

View all photos for Room, 1 King Bed (Clio)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Clio)

9.2/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Euterpe)

Deluxe Room, 2 Queen Beds (Euterpe) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds (Euterpe)

8.3/10 Very Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Erato)

Room, 2 Double Beds (Erato) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Erato)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite (Thalia)

Family Suite (Thalia) | Minibar, in-room safe, desk, laptop workspace

Family Suite (Thalia)

9.2/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
2 bedrooms
Hair dryer
Bathrobes
Private bathroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed (Calliope)

Suite, 1 King Bed (Calliope) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Calliope)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Polyhymnia)

Minibar, in-room safe, desk, laptop workspace

Suite (Polyhymnia)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for City Room, City View

City Room, City View | Minibar, in-room safe, desk, laptop workspace

City Room, City View

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)
Virgin Hotels New Orleans
Pool
Pet friendly
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (801)
The price is AED 569
AED 780 total
includes taxes & fees
23 Jun - 24 Jun
Virgin Hotels New Orleans

About the neighborhood

New Orleans

Located in Lower Garden District neighborhood, The Pontchartrain Hotel is connected to a rail/subway station. Magazine Street and Jackson Square are notable landmarks and Audubon Zoo is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center.
Visit our New Orleans travel guideOpens in a new window

What's nearby

  • National World War II Museum - 16 min walk
  • Ernest N. Morial Convention Center - 3 min drive
  • Port of New Orleans - 3 min drive
  • Caesars Superdome - 3 min drive
  • Caesars New Orleans Casino - 4 min drive

Getting around

  • St. Charles at Josephine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 20 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Hot Tin - 1 min walk
  • Igor's Bar And Grill - 1 min walk
  • Houston's Restaurant - 4 min walk
  • Burger King - 6 min walk
  • Juan's Flying Burrito - 9 min walk

About this property

The Pontchartrain Hotel

Upscale hotel near Magazine Street
Located close to National World War II Museum and Smoothie King Center, The Pontchartrain Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), express check-out, and luggage storage
  • Laundry services, tour/ticket assistance, and ATM/banking services
  • 1 meeting room, an elevator, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 106 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55.69 per day; includes in/out privileges)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Silver Whistle Cafe
  • Jack Rose
  • Bayou Bar
  • Hot Tin

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 38
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pontchartrain Hotel New Orleans
Pontchartrain Hotel
Pontchartrain New Orleans
Pontchartrain
The Pontchartrain
The Pontchartrain Hotel Hotel
The Pontchartrain Hotel New Orleans
The Pontchartrain Hotel Hotel New Orleans

Frequently asked questions

Is The Pontchartrain Hotel pet-friendly?

Yes, The Pontchartrain Hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Pontchartrain Hotel?

As of 24 May, 2024, prices found for a 1-night stay for 2 adults at The Pontchartrain Hotel on 5 Jun, 2024 start from $152.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Pontchartrain Hotel?

Valet parking is available for USD 55.69 per day.

What time is check-in at The Pontchartrain Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Pontchartrain Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Pontchartrain Hotel located?

Located in Lower Garden District, this hotel is within 1 mi (2 km) of Magazine Street and National World War II Museum. Ernest N. Morial Convention Center and Port of New Orleans are also within 2 mi (3 km). St. Charles at Josephine Stop and St. Charles at St. Andrew Stop are within a 2-minute walk.

The Pontchartrain Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1001 reviews" "
Rating 8 - Good. 191 out of 1001 reviews" "
Rating 6 - Okay. 48 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the trolly line!
Stayed 3 nights in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Marygay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the feeling of neing in an old hotel with lots of history.
Stayed 3 nights in May 2024

2/10 Terrible

Scott

Disliked: Staff & service
The staff tried to charge our cars another $450 when our room was already paid for.
Stayed 1 night in Feb 2024

10/10 Excellent

John, San Diego

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

6/10 Okay

John

The property was tired and a little rundown
Stayed 2 nights in May 2024

6/10 Okay

Gabe

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Meh. Great style but light on luxury —and way overpriced.
Stayed 2 nights in May 2024

10/10 Excellent

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.Clean and nice size rooms. All staff was very polite and helpful. Great bar
Stayed 3 nights in May 2024

8/10 Good

yelena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024