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Hotel 309

2.0 star property
A peaceful garden sanctuary in the middle of Manhattan, just steps from Madison Square Garden and NYU - a rare find in the bustling city

Choose dates to view prices

Hotel 309 offers a quiet NYC corner with a garden retreat. Travelers appreciate the 24-hour front desk, public WiFi, laundry assistance, secure luggage storage, and help with booking tours and tickets for easy city exploration.

Reviews

5.8 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Kitchen

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Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property provides air conditioning in summer and heating in the winter.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel 309 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel 309?

Check-in begins at 3:00 PM.

What time is check-out at Hotel 309?

Check-out is at noon.

Where is Hotel 309 located?

Located in Manhattan, this hotel is within a 10-minute walk of Bleecker Street and The High Line Park. New York University and 5th Avenue are also within 15 minutes. 8 Av. Station (W 14th St.) is only a 2-minute walk and 14 St. Station (7th Ave.) is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.8

5.8

Cleanliness

7.8

Location

6.6

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 143 out of 1004 reviews
Rating 8 - Good. 230 out of 1004 reviews
Rating 6 - Okay. 209 out of 1004 reviews
Rating 4 - Poor. 185 out of 1004 reviews
Rating 2 - Terrible. 237 out of 1004 reviews

Reviews

Verified

8/10 Good

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
The hotel cat made the whole stay worth it, it was a nice room, good for two people and well kept and very close to everything! but the cat was what really made us want to come back they were a wonderful host!
Stayed 3 nights in May 2026
Verified

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was mostly clean, but don't expect the same level of cleanliness as a corporate hotel. The staff was really nice and sweet. My room had a private bathroom, so it was really convenient. There is no elevator, so I had to take the stairs to the fifth floor every time.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
great location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Robin

Liked: Staff & service
Great location so good value to quickly see all the Manhattan sights. Bed was comfortable, the showers were decent, and the staff were helpful. It's very well connected to the subway right outside, and is easily walkable to Greenwich Village, Chelsea Market, and the High Line. A few less-than-ideal aspects (air conditioning didn't work, there wasn't a remote for the TV, cleanliness of common areas could be better) but for a cheap and cheerful place it did the job for us.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Dawn

Liked: Cleanliness
The staff is lovely, the location is great, spacious for NYC, in need of TLC.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities
Great staff who were super friendly. Amazing manager who responded to all our needs from storing our bags on the last day to helping with tax exempt status. Rooms with private bathrooms were all great. Great location.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Nevaeh Jessica

The hotel was in a good local easy access to many local shops, restaurants and public transport. The staff was friendly in the hotel and the price was very affordable for NYC.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Amanvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! Super close to the Subway station. The building is really old, so there are pipes in random places and there are a lot of nooks and crannies, lots of character! They are doing some remodeling/updates right now, the room and bathroom were very clean. We had an economy room so we shared with other people on the same floor, but there was never any problem. I would definitely stay again.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Emily

Great room, shared bathroom wasn’t a big deal
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Baryalay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place ,good location.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Cayley Mackenzie

Liked: Cleanliness, property conditions & facilities
Staff was incredibly kind. The room was very clean. Rooms are a little small and the shared bathroom took some getting used to, but a good place to stay for a small trip!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Location 10/10👍
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shops nearby. Subway a few steps away. Great price for NYC.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Collin

Disliked: Property conditions & facilities
Satisfactory but not great. The room itself was fine and the location was good. Though the hallways are in ruff condition and smell like smoke. The admin staff displayed great customer service and worked with me to change rooms when I had an issue with the shower.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Affordable. Excellent location. No frills.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Benjamin Mac

Disliked: Cleanliness, property conditions & facilities
Staff was great but room was dingy, bathrooms were missing soap, paper towels, conditioner/shampoo. Room door was missing security bolt
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit small but amazing location, really good ac, they have umbrellas to rent for the day which was super useful
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Rada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in an excellent location on the Subway line and Chelsea Market and Starbucks Roastery just a block away. The neighborhood is pretty safe. Our room was clean and comfortable. It had a little kitchenette with a sink, a coffee maker, a microwave. Shared bathroom was not a problem at all!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Marjorie

Liked: Cleanliness, staff & service
The location and price is superb. That makes up for the rundown location. Friendly hallway cat but may be annoying for those with allergies.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Cindee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly . We chose to stay on the bottom floor so we didn’t have to climb stairs. It was very quiet at night. We didn’t hear other guests or street noise. So much better than when we stayed in Times Square. We did hear workers and people at the front desk but that’s when I was already awake. Great accommodations for the price. Would stay again. Also, VERY conveniently located to the subway. One building away. Easy travel uptown and downtown.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Luis

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The location of the property is excellent, subway just around the corner and overthought rooms are small, they are quiet and clean.
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The traspostation its in the corner wich was great and convenient to move all around new york staff was great and the place was clean
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Lynae

Liked: Cleanliness, staff & service
Great staff, clean room, WiFi is unusable. Bed was broken but there was a pullout couch I slept on instead. Take advantage of the back patio area, it’s nice
Stayed 2 nights in Oct 2025