Elegantly designed with a European boutique feel, this property is perfectly situated for exploring Manhattan's top attractions and vibrant shopping areas. Delight in the craft mixologist's creations at the lobby bar or savor exquisite dishes at the renowned Italian restaurant, Serafina.
Located in Manhattan, a neighborhood in New York, NH Collection New York Madison Avenue is in the entertainment district and near a metro station. SUMMIT One Vanderbilt and Grand Central Terminal are notable landmarks, and the area's natural beauty can be seen at Bryant Park and Herald Square. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden. Visit our New York travel guide
22 East 38th Street, New York, NY, 10016
What's nearby
5th Avenue
1 min walk - 0.0 km
Bryant Park
5 min walk - 0.4 km
Grand Central Terminal
6 min walk - 0.6 km
Empire State Building
6 min walk - 0.6 km
Times Square
11 min walk - 1.0 km
Getting around
Grand Central - 42 St. Station
5 min walk
33 St. Station (Park Av. S)
7 min walk
LaGuardia Airport (LGA)
25 min drive
Restaurants
Morgan Café
1 min walk
Zuma New York
1 min walk
Park Avenue Tavern
3 min walk
Chipotle Mexican Grill
2 min walk
Tartinery Café - Bar | Park Ave
3 min walk
About this property
NH Collection New York Madison Avenue
Luxury hotel remodeled in 2021 and located near The Morgan Library and Museum
Located close to SUMMIT One Vanderbilt and New York Public Library, NH Collection New York Madison Avenue provides dry cleaning/laundry services, a bar, and a 24-hour gym. Stay connected with free WiFi in public areas, and guests can find other amenities such as a restaurant.
You'll also enjoy perks such as:
Limo/town car service, buffet breakfast (surcharge), and express check-out
Luggage storage, concierge services, and tour/ticket assistance
An elevator, a porter/bellhop, and 1 meeting room
Guest reviews say great things about the helpful staff, first-rate property condition, and location
Room features
All 283 rooms have comforts such as air conditioning, as well as thoughtful touches like safes and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
Reusable coffee/tea filters and recycling
Bathrooms with rainfall showers and free toiletries
Electric kettles, heating, and daily housekeeping
Awards and affiliations
Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Bioscore Sustainability. For more information on what this certification requires and verifies, please visit their website.
Is NH Collection New York Madison Avenue pet-friendly?
Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 250 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at NH Collection New York Madison Avenue?
As of 23 October 2026, prices found for a 1-night stay for 2 adults at NH Collection New York Madison Avenue on 25 October 2026 start from AED 940, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at NH Collection New York Madison Avenue?
Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at NH Collection New York Madison Avenue?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is NH Collection New York Madison Avenue located?
Located in Manhattan, this luxury hotel is within a 5-minute walk of The Morgan Library and Museum and SUMMIT One Vanderbilt. Grand Central Terminal and Bryant Park are also within 10 minutes. 33 St. Station (Park Av. S) is 7 minutes by foot and 5 Av Station (W. 42nd St.) is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
NH Collection New York Madison Avenue Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Our stay was wonderful. The hotel is clean, staff was very kind and friendly. We enjoyed our bartender and being able to grab a late night cocktail! It’s in a quiet and good location.
Best place I’ve stayed in New York. Close to Bryant park and to many amazing amenities. Clean and lots of room in the room. I will definitely stay there again!!
The staff has gone above and beyond to make every stay extra special. I'm so grateful for Nora and the whole team and look forward to returning again soon!
This was our second stay at NH Collection New York and we’re pleased to say that our stay was just as enjoyable as the first, although this time our room looked onto a quad rather than an outside view.
The hotel is clean and comfortable and the staff are efficient and friendly. We like the hotel’s location, with some attractions within walking distance. We had dinner at the restaurant attached to the hotel, Serafina, which was enjoyable.
Shout out to Hector on staff, he took care of us on ground level. Thank you Hector!
Stayed 3 nights in Sep 2026
Verified review
4/10 Poor
Denzil
4 October 2026
They offered me a dark and dingy closet. I protested and they upgraded me to a decent room. The upgraded was the result of an override by another front desk staffer.
I truly cannot say enough wonderful things about my stay here. From the moment I arrived, I felt welcomed, comfortable, and genuinely taken care of. Traveling to New York was such a special experience for me, and this hotel became a huge part of why the trip felt so memorable.
The room was clean, comfortable, and felt like the perfect place to come back to after long days exploring the city. The staff were kind, professional, and made the entire experience feel easy and stress free. I especially appreciated the little things, the atmosphere, the service, and the feeling that I could actually relax while being right in the middle of such a busy city.
This trip was something I had worked hard for and was incredibly grateful to experience, so having a hotel that felt safe, welcoming, and comfortable meant more to me than I can really put into words. I left New York with some amazing memories, and this hotel will always be connected to them.
I would absolutely stay here again and would recommend it to anyone visiting NYC. Thank you for helping make my trip so special. ❤️
The staff were all incredibly friendly, rooms were always clean when we came back to it after a day of exploring the city! The breakfast buffet was also really good with loads of options! Would definitely recommend as it is also in a really good location with nearby sights to see!
Most of the staff were friendly and our room was clean. However, we were very disappointed with the size of the twin room, especially considering the price we paid for our stay. The room was extremely small, with barely any space to store or even open our suitcases. The bathroom was also very cramped and didn’t even have a shelf or adequate space for toiletries. We were also surprised by the unexpectedly small single beds, which made the room feel even more cramped and uncomfortable. Unfortunately, for the price we paid.
The noise was also a major issue. We completely understand that this is New York and some level of noise is to be expected, but we have stayed in other hotels in the city and have never experienced it being anywhere near this bad. Unfortunately, it made it very difficult to properly relax and sleep. Overall, for the price we paid, we expected a much more comfortable stay.