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"We stayed in a standard double room, which was spacious, very clean, with a super comfortable bed! I slept like a log! The staff were all friendly and helpful. We had a swim in the pool, which although small, was excellent for swimming lengths and was a nice temperature. We ate at the restaurant, which served pub grub and was very tasteful. So why not 5 stars? The toilet in the room was separate to the shower and bath, and also the sink. It would have been nice to have a little sink in the toilet, as in the night you had to feel around for 2 rooms! There was no room service at all. There was a page on the app but in the restaurant the server told us you'd have to order downstairs and take the food up yourself. Most concerning, the pool was unmanned. No one was in that area at all. We had to sign a waver form before using it, so don't use the pool on your own. There was a panic pull outside the sauna but if you had an accident or you needed help away from the pull cord, I'm not sure how long it would be before someone found you.Lastly, there is a small amount of parking on site but you need to phone in advance to book this at £21. Overall a lovely hotel and we would stay here again."

"Now one of favourite hotels in uk. Staff made a special effort for my partners birthday and hotel and grounds are stunningly beautiful. Spa was great as was the food. Probably the tastiest sole I've had. Eating out in uk is too expensive nowadays but this was worth it"

"Good"

"Made to feel like a nuisance, odd looks from staff, uninterested and generally unhappy. For the price I'd expect to atleast not be treated like a leper. Nice enough setting I guess."

"clean room, excellent staff, blind didn't fit widow so was awake with the sun at 04.30 but take away coffee did help as was needed "

"Very good location, staff was amazing very nice cozy clean hotel. Area is really good close to everything. The only thing is the rooms are so so so small i got the double room with window its for one person no more ."

"I stayed for one night. The clean was poor specially the sink. No shower gel was provided, so it was good that I brought mine. The room was for 2 adults and one child, and I only had 2 towels. The worst part of all was the smelly of smoke and weed. It was so strong that it was like someone had smoked in the room. I had to open the window to be able to sleep."

"The staff were so friendly, so helpful--ordering us a taxi, explaining about the Oxford Bus to Heathrow, etc. The concept of turning a prison into a hotel--wow! Our room was fabulous. The whole setting and what has been done with this enormous golden stone building is so imaginative and fun. Great location for walking/shopping in Oxford. Close to everything."

"Great location, Great staff and lobby areas, Rooms were great, bathrooms a little tired. Pool area needed a lot of attention, the steam room was totally out of action and the fact there was a daily parking charge on top of the room charge was disapointing."