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The lady at the front desk was very nice and pleasant. We have a complimentary break fast in the morning and that was also very sweet, to start your day. While having breakfast in the morning the cleaning lady just passed you without even saying good morning or a pleasant smile and for that reason I couldn't leave her a tip. it's because of us that's why she have a job whether if she owns the place or if she is working there just doing a little could go far away, overall it's a very comfortable...

I grew up in the area but had never been to the inn before. The room was nice, simple, very clean. The bed was comfortable for me and my teenaged daughter. The grounds are pretty. There was a pool which looked very nice but we didn't have time to enjoy it. My only (MINOR) dislike was that it would have been nice to have a no service needed magnet or sign to put on the door. While I appreciated the job done on the room each day, I would have liked to have had an option. We had a...

As always the service was awesome. I arrived extremely early (10:30 am) asked if i could get an eatly check in. Well she didn't have a room at that time understandable but she called housekeeping and they got my room ready and i was able to check in by 12:30 pm.

Clean Pool is open Breakfast Liquors store next door

The hotel and breakfast were good; the service was exceptional! They went above and beyond to help me. I needed a windshield wiper replaced and could not do it myself; the person happily came out and assisted me. This was much needed as the dreary weather would have been treacherous without properly working wipers.

I loved the comfort inn staff was friendly breakfast was hot and good everywhere was clean and was not dirty the rooms were clean not dirty they smelled fresh walking into them I would remand anyone to stay here .

Loved this hotel find right by the lower river. It was quaint with a nice vibe in the main lobby that had a bar and tables outside to enjoy the view.

Though around 30 minutes away from the falls, the hotel was very clean, had very friendly front desk person and good breakfast

Rooms were clean. Breakfast was as expected. They have space for a bar but it never opened. Staff was very helpful and friendly. Convenient to town.

The staff was so friendly and the place was so nice to stay for a family.

I would higly recommend Fairfueld Inn & Suites Buffalo Amherst. They have Very friendly staff and the hotel is very clean in general. Not to mention the breakfast was always good and they have fresh apples and cookies at the front desk.

Clean and had good breakfast.

We were so pleasantly surprised when we arrived at the hotel. We travel to Buffalo often, family and our daughter is in college there. We have stayed in many hotels in the area but none were as charming, beautifully designed, clean, and had a staff that was available for anything you needed. The lobby is like being in someones beautifully decorated living room. Our room was lovely with a very comfortable bed and a small living room wtth a pull out sofa. Thanks for the candy when we arrived...

We loved this hotel! 10 minutes from the airport with a free shuttle (although we could only use it one way because of the hours). The staff were all so friendly. The room was clean and comfortable. Breakfast variety was nice. The sausage could have been cooked a little better and we would have preferred individual yogurts over the bowl.

This hotel is spacious, clean, reasonably priced, conveniently located and has everything you need! The pool is clean and staff is friendly and attentive. Great value

Loved our stay. 8-year old used the pool twice. We enjoyed the breakfast. They allowed us to checkout one hour late. No complaints.

The hotel was in a cute old building directly in the middle of the village of Medina, NY. It was a very small hotel, comprising of only about 6 rooms on the third floor (from what we could see). The room was clean and modern, with a few mid-century pieces of furniture to give it a comfortable feel. The neighboring church bells rang fairly often, but wasn't unpleasant. A few things surprised us though. Check-in was a text message, and there is no front desk. We didn't ever need any service or...

I was quite pleased with this property. My understanding is that the property is not a new build, but it obviously has been completely renovated. I’ve been to properties where “renovations” amounted to not much more than a slopped on coat of paint and old nasty carpet replaced with cheap vinyl flooring. That is not the case here. Whoever owns/manages this property really cares about the product they want to provide. Linens & towels were of good quality and very clean and white. Staff were all...