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"The accommodation, the staff and the location."

"Warm and spacious comfortable room, helpful staff, pleasant ambience, conveniently situated."

"Our first time at lakes and what a lovely hotel and great staff what work there , I Cannot remember the name of the therapist from the spa who gave me a facial & massage she was the tonic I needed thank you.we couldn’t fault the hotel from start to finish thank you all , and the chef on barbecue how impressive "

"Room was nice. Food was amazing!"

"Clean room. Very friendly staff. Quiet place for relaxing. Very enjoyable. "

"wexare regular visitors to Carlisle and always stay at the ibis, its central spotless and the staff are fantastic"

"Shannon on reception was exceptional and our room was spotlessly clean anx well serviced. "

"Clean room plenty fresh towels..nice staff..excellent value"

"Lovely place very helpful "