A peaceful mountain retreat where travelers can rejuvenate with spa treatments while surrounded by natural beauty - perfect for unwinding after exploring
Banyan Tree Jiuzhaigou offers a serene escape with deep-tissue massages or manicure/pedicure services at the spa. The property features three restaurants with international cuisine and free WiFi throughout. Guests appreciate the helpful multilingual staff.
Ngawa Autonomous Prefecture is home to Banyan Tree Jiuzhaigou. Baihe Golden Monkey Natural Reservation is a local attraction and the area's natural beauty can be seen at Jiuzhai Valley National Park and Lakes & Waterfalls. Visit our Jiuzhaigou County travel guide
At Banyan Tree Jiuzhaigou, you can look forward to a terrace, shopping on site, and a garden. Treat yourself to hydrotherapy, a manicure/pedicure, or a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
Free self parking
Full breakfast (surcharge), express check-in, and supervised childcare (surcharge)
A porter/bellhop, a gift shop, and an elevator
Room features
All 209 individually furnished rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
Childcare services and free infant beds
Hypo-allergenic bedding, pillowtop mattresses, and down comforters
Bathrooms with rainfall showers and deep soaking tubs
42-inch flat-screen TVs with satellite channels
Wardrobes/closets, balconies, and electric kettles
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free uncovered self parking on site
Free RV/bus/truck parking on site
Limited onsite self parking
Onsite parking includes off-street options
Food and drink
Daily full breakfast available 6:30 AM to 10:00 AM for a fee: CNY 180 per person
2 bars/lounges
3 restaurants
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Bai Yun白云
Gan Hai Zi甘海子
Ming Yue明月
Qing Feng清风
Things to do
Free children's club
Full-service spa
Gym
Shopping
TV in common areas
Family friendly
Free children's club
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business center
Computer station
Conference center (6,458 square feet of space)
Meeting rooms
Outdoors
Garden
Picnic area
Terrace
Full-service spa
12 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Reflexology
Spa open daily
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Handrails in hallways
Handrails in stairways
Well-lit path to entrance
Wheelchairs on site
More
9 floors
Art Deco architecture
Banquet hall
Built in 2016
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Down comforter
Free crib
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided
Entertainment
42-inch flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
In-room dining only
Limited room service
Minibar
Restaurant dining guides
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Desk chair
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board
Phone
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 16
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 650 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately CNY 180 per person
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 650 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Banyan Tree Jiuzhaigou Hotel Ngawa Autonomous Prefecture
Banyan Tree Jiuzhaigou Ngawa Autonomous Prefecture
Banyan Tree Jiuzhaigou Ngawa
Banyan Tree Jiuzhaigou Hotel
Banyan Tree Jiuzhaigou Ngawa Autonomous Prefecture
Banyan Tree Jiuzhaigou Hotel Ngawa Autonomous Prefecture
Frequently asked questions
Is Banyan Tree Jiuzhaigou pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Banyan Tree Jiuzhaigou?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Banyan Tree Jiuzhaigou?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Banyan Tree Jiuzhaigou located?
Set in Ngawa Autonomous Prefecture, this family-friendly hotel is 26.6 mi (42.8 km) from Zharu Temple and 31 mi (49.9 km) from Shuzheng Village.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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