Empress Inn and Suites by The Falls

Property class: 2

Choose dates to view prices

A short walk from Fallsview Casino and Clifton Hill, Empress Inn and Suites by The Falls provides a free manager's reception, dry cleaning/laundry services, and car rentals on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and babysitting.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar
The current price is AED 155
AED 198 total
includes taxes & fees
21 Sep - 22 Sep

Room options

Available filters for rooms
Showing 4 of 4 rooms

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Fallsview neighborhood, Empress Inn and Suites by The Falls is connected to a shopping center. Clifton Hill and Fashion Outlets of Niagara Falls are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Fallsview Indoor Waterpark and Maid of the Mist. Traveling with kids? Consider Dinosaur Adventure Golf and Niagara SkyWheel. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Niagara Falls travel guide
Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3

What's nearby

  • A park with a paved walkway, green grass, yellow flowers, and tall trees.
    Queen Victoria Park
    2 min walk - 0.2 km
  • A tower with a circular observation deck, surrounded by lush green trees and a stone building with large windows.
    Skylon Tower
    6 min walk - 0.6 km
  • A vibrant street with colorful buildings, including a 'Lodge Falls' sign, a 'Ruby Tuesday' sign, and a 'Distillery & BBQ' sign.
    Clifton Hill
    6 min walk - 0.6 km
  • A cityscape with a prominent tower and a flag.
    Fallsview Casino
    10 min walk - 0.9 km
  • OLG Stage at Fallsview Casino
    8 min walk - 0.7 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station)
    4 min drive
  • Toronto Pearson Intl. Airport (YYZ)
    83 min drive

Restaurants

  • Tim Hortons
    11 min walk
  • Overtime Sports Lounge
    9 min walk
  • Kelsey's
    8 min walk
  • Antica Pizzeria & Ristorante
    7 min walk
  • Dosa Boyz
    7 min walk

About this property

Empress Inn and Suites by The Falls

  • Family-friendly hotel near Clifton Hill
  • Fallsview Casino and Fallsview Indoor Waterpark are located near Empress Inn and Suites by The Falls, which provides a free manager's reception, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and babysitting.
  • Other perks at this hotel include:
    • Limo/town car service, self parking (surcharge), and luggage storage
    • Concierge services, a porter/bellhop, and multilingual staff
    • A TV in the lobby, free newspapers, and tour/ticket assistance
    • Guest reviews say good things about the overall value and location
  • Room features
  • All 80 individually furnished rooms boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
    • Bathrooms with designer toiletries and shower/tub combinations
    • 32-inch HDTVs with premium channels
    • Balconies, refrigerators, and microwaves

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (CAD 15 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out fee: CAD 20

Special check-in instructions

The front desk is open Monday - Sunday (6:00 AM - 1:00 AM)

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 15 per day (in/out privileges)
  • Late check-out fee: CAD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Empress Inn and Suites by The Falls pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Empress Inn and Suites by The Falls?

As of 19 September 2026, prices found for a 1-night stay for 2 adults at Empress Inn and Suites by The Falls on 21 September 2026 start from AED 155, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CAD 15 per day.

What time is check-in at Empress Inn and Suites by The Falls?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Empress Inn and Suites by The Falls?

Check-out is at 11 AM. Late check-out is available for CAD 20.

Where is Empress Inn and Suites by The Falls located?

This family-friendly Niagara Falls hotel is located near the airport, within a 10-minute walk of Niagara River Gorge, Clifton Hill, and Fallsview Casino. Skylon Tower and OLG Stage at Fallsview Casino are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Empress Inn and Suites by The Falls Reviews

6.4

6.2

Cleanliness

5.8

Amenities

6.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 219 out of 1004 reviews
Rating 8 - Good. 224 out of 1004 reviews
Rating 6 - Okay. 227 out of 1004 reviews
Rating 4 - Poor. 138 out of 1004 reviews
Rating 2 - Terrible. 196 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an old hotel, but everything is clean and organized, the service is good, and the location is excellent, within walking distance of the main attractions.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
PLACE IS A BIT OUYDATED, BUT THE BEDS WERE COMPFORTABLE. THE LOCATION IS PRETTY GOOD & IN A GOOD WALKING DISTANCE TO ALMOST EVERYTHING IN THE FALLS.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- clean room, spacious - helpful, friendly staff - good wifi - parking is closeby
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the room and the staff they were so polite
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The location is great! Other than that, you pay what you get.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were very confortables in your hotel.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Little bit out dated but was cleaned and well maintained
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Good basic hotel. Nothing fancy but nice enough to sleep in. Parking is good.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Staff & service
It was not bad, pretty close to everything and good for the price. Will prefer to stay here later on as well
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy parking, clean rooms comfortable and safe. No hidden fees.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was alright. Good for the price
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is construction being done but didn’t affect our stay. Within walking distance of many things! Quiet too!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Not gonna lie, for around $60 a night, it’s a pretty solid choice. Cleanliness was definitely a step up from other budget motels I've stayed at. Even the location is not bad at all. Just a short walk from where all the action is.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fix the door,so it can open & closed by key It should have elevator for senior/ handicap. Parking is okay Staff is helpful & very nice
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty clean and the staff was very friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an amazing location! You can walk to the falls, restaurants and shopping
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Yaa, it's good and clean was nice .our kids are so happy and enjoy ....over all good room. Thank you....
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Receptionist and other staff was very cordial. Room and washroom both needs repairs.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The staff was courteous and helpful. The parking was overcrowded on the Satyrday night I arrived and is not free. The room while clean is very well-worn; there was hot water only from the sink and not from the shower. Proximity to tourist venues, restaurants and such was the one highlight. Stay if you want a no-frills place to sleep sort of accommodation.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
Clean room
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Staff is really good and helpful.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Bath room clean but broken tap all sofas dirty bedsheet clean Staff good .
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Amenities
Hard to understand some of the staff There seemed to be a charge for everything like parking storing bags. Room was clean
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
With this place you have to do a deposit with a credit card when you arrive I never have my credit cards on me so I have used my daughter card ,so I was wondering what if my daughter never takes hers on the trip what would have happened,it my first time have do a deposit at a hotel are a inn,next is you have to pay $17 parking that’s the biggest mess I ever heard you have pay parking at a place you stay for the night that’s crazy. Apart from that it was good
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Apr 2026