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"The building is beautiful. High ceilings and original fixtures make this a special place to stay. Located in a great location near to transport, shops, restaurants and bars. The staff went above and beyond to make our stay enjoyable. Shannon and the other staff are friendly and efficient and made our stay enjoyable. Food was tasty in the restaurant. Breakfast in morning was good and again the staff serving were friendly. The room had everything we needed and a fantastic view of the town hall. Comfy bed with nice cotton bedding and a large flat screen TV. We would stay here again if we are in the area. Very good value for money."

"Great hotel in excellent location "

"This was my second stay at this hotel. I came back because I really liked it the first time, although it has changed hands since then. On arrival, our rooms were ready. The staff were friendly and helpful. Our baggage was safely left in the luggage room on the day of our departure, which made it so much easier on our last day. It was even brought to our table when we decided on a last-minute drink in the bar before heading to the station. If I had any gripe at all, it was in-room information. But this seems to be the same in most hotels these days. I miss having a menu, opening times, local sights etc in a booklet or folder. So convenient for the train station. Be aware that there is a door right next to the station. The first time I went, I walked all the way around the building to the front entrance! Would definitely stay here again."

"Always like staying staff are brilliant always go out there way to keep you happy"

"Great stay "

"Fantastic hotel. Had a small problem when I got electricuted switching my phone charger on. Spoke to the guy on reception who was absolutely amazing. Only reported it so it could be checked for the next people coming in. But our guy on reception went above and beyond to make sure we was ok. Bar staff also fantastic polite and just lovely people. Definitely be back to this hotel great service from the moment we checked in to the moment we checked out "

"Great hotel, so close to the station. Realy lovely, friendly staff - nothiung seemed too much trouble The breakfast choice was one fo the best we have had in a hotel in a long time - fab to see things like bircher museli on te menu. The staff work incredibly hard, ansd it was much appreciated by us. Hope to return once your spa has been refurbished"

"This was our half way stop over whilst travelling from Scotland to Norfolk. Could not have been more convenient or comfortable. The breakfast was good quality and plenty of choice.."

"Fantastic hotel and staff, will be bringing my family here in the future for sure. Excellent."