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"5 minute walk from the train / bus stations, shopping and dining, groceries and coin laundry. Clean room, friendly polite staff. Included breakfast not great."

"We stayed here for 3 nights during October. Our first impression was very positive. we liked the design and spaciousness of the house. We were happy to receive complementary drinks. All the essentials were covered. The instructions were clear and we especially appreciated the guide on how to use the various appliances. Location is near Tobu World Square station. It was easy to walking back and forth. The accessible grocery and drugstore was also great to have and needed for long stays when you have to eat in. While the house was clean for the most part, the chairs would benefit from some deep cleaning to get the stains out. We were disappointed to have not been able fully feel comfortable as far as seating is concerned. The first floor WC window should also be cleaned as there were many insects. With that said, we had a great time overall and would definitely recommend it. We took advantage of the sauna and hot spring which made the whole experience even better. We would definitely be returning and explore other Rakuten stays. "

"Very comfortable bed. Spotless room. The walk up the hill is a little challenging (but do-ble) and we saw taxis. "

"The room was so spacious. The area was quiet and nice. Very walkable. The staff was so nice "

"多くの部屋を抱えるホテルだが、素晴らしいサービスだった。"

"Clean"

"For a supposed 2 star rated hotel was well above that, on par with 3 star anywhere in Australia. Room was very comforable and bed was biggest I have ever slept in, could have fitted 4 people easy."

"Great place to stay in Nikko. I would definitely stay here again."

"This is a great hotel with a fantastic history. Large, comfortable, quiet rooms in a serene setting. The staff is friendly, efficient, and eager to make your stay as comfortable as possible. They made us feel like royalty. "