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"We had a fantastic experience at this traditional Japanese ryokan in Shuzenji Onsen, said to be over 400 years old. Despite its age, the facilities and rooms were spotlessly clean and well maintained. We booked two suites, each with its own private onsen, which was perfect for relaxing. Each suite can fit up to four guests, making it great for families or groups. The staff were incredibly kind and attentive. We accidentally left a cell phone behind, and they quickly arranged to ship it to our next hotel—a level of service we truly appreciated. The property offers one public onsen and one private onsen. The shared spaces are a bit small, and the private onsen is first-come, first-served with no reservation system, which may be inconvenient for some. Since our suites had private baths, this wasn’t an issue for us. A fun highlight: the ryokan has three small self-service cafés with complimentary drinks, popsicles, and ice cream, plus a late-night free ramen bar at 10 PM. Such a unique and enjoyable touch! Meals were excellent. The kaiseki dinner was beautifully prepared, and breakfast offered Western or Japanese options. Their Western-style breakfast tasted better than many we’ve had back home in the US. There is also a charming kimono rental shop next door. We recommend renting here rather than in Kyoto or Tokyo—it's less crowded and offers stunning photo spots with bamboo forests, a riverside bridge, and nearby temples. We highly recommend this ryokan."

"Wonderful stay, friendly staff"

"Enjoyed the great view and the onsen! "

"Friendly staff and helpful. Hotel facilities were great"

"Very nice and quiet"

"We were amazed at how many amenities there were at this hotel. The breakfast options are extensive and delicious. It's about a 15 minute walk from Shizuoka station. Lots of great restaurants nearby. We had a great time!"

"wonderful. we enjoyed our stay "

"Great fresh"

"Hotel is a bit dated however, staff were amazing and helpful. The onsen is really good and the food overall was delicious. We would highly recommend this place. "