Ryokans in Nishiokitama District

Everything was excellent and easy to access. The food was great and the Onsens, both public and private, were fantastic. The staff were very helpful and spoke enough English to help move things along. My only minor gripe is the rooms can get a little too warm and don't seem to have AC, so for the warmer people be sure to open the windows or outside door to cool down if needed.

Everything was amazing. The room was spacious and my wife and I were able to rest and recover after a long multi week trip through Japan and Korea. The only downside was that the laundry facilities were temporarily out of service during our stay. Other than that I highly recommend for a peaceful night to recover the body.

Room was amazing and huge! We got a private Onsen in ours and it was so cool! Definitely recommend staying there!!

Very courteous staffs!

Spotless rooms, absolutely amazing staff

I had an amazing stay at Bekkan Fujiya Ryokan! The staff were incredibly warm, attentive, and made me feel right at home. The baths were absolutely relaxing and beautifully maintained—perfect for unwinding after a day of exploring. I also loved that they are tattoo-friendly, making it easy to enjoy the onsen without worry. Everything about this ryokan, from the service to the atmosphere, exceeded my expectations. Highly recommend for anyone looking for an authentic and relaxing Japanese...

The staff was amazing! So kind

a great hotel with very comfortable bed and clean room, nice room, best in class service, thank you and a great stay.

We stayed here for a week while visiting our daughter who lived nearby. The staff were friendly, and polite. No problem with communication even though I do not speak Japanese. I really enjoyed their breakfast buffet. The view of the mountains from the room can't be beat. I agree with one review that said the toilet in the reception is the best toilet I have been to in Japan, as crazy as that may sound. Highly recommend!

Great location in Zao onsen town. Very traditional—uniquely like “infinity castle” with stairs and tatami everywhere. The shuttle service from/to Yamagata station is a plus. Only public bathroom available, but there’s toilet in the room.

The staffs are good. But the Onsen room at the top of building was not so good. The body wash equipment were not working.

Very recommed

This hotel is

Big rooms, amazing staff and beautiful surroundings. The Onsen was the best part. Would stay here again.