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"Every staffs were friendly and helpful during our stay. The area around was so quiet and relax. Breakfast buffet includes both Western and Japanese items, excellent free wine tasting with crackers and chocolates. Modern facility, excellent location, our room was surprisedly neat and spacious. If ever in Furano again, we will definitely be staying here!"

"All good."

"I had a wonderful stay at Fenix West Furano. The hotel is modern, stylish, and exceptionally well-equipped with everything you need — a full kitchen with complete cooking tools, utensils, and even laundry facilities. It really feels like a home away from home. The staff, especially Hardy, was incredibly friendly and helpful throughout our stay. Highly recommended for anyone visiting Furano!"

"Really good location, near restaurant and supermarket and bus and train."

"Such a calming, relaxing stay with a wonderful view. Wish we could have stayed longer. "

"The staff at Fenix is fantastic.super helpful,first rate service attitude. Nice zen looking hotel."

"Excellent stay, highly recommended "

"book 2 room to stay one night. we were very please with this hotel service."

"Very enjoyable stay with warm note to welcome us. The place is spacious and close to many attractions! "