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We stayed here for 4 nights. We had a late check in. I was greeted very warmly and, the gentleman explained where we would be best to park and get to our room and gave us complimentary water. Our room was very clean and beds were comfortable, except for all the pillows. None of them had enough firmness and bh the morning it felt like i was sleeping without one. The breakfast crew were very attentive, making sure everything was always stocked, fresh, and even cleared plates from your table when...

This hotel was amazing. The staff went above and beyond, so helpful and so nice. The room was beautiful and had everything we needed. We had a river view and it was beautiful. The bar in the hotel and on rooftop were great and Nicholas made the best drinks! Highly recommend and will definitely be back.

The thing that stood out for me at this hotel was the reception service and concierge service. Exceptional! We also enjoyed the modern room lighting, Japanese, toilet, rainforest shower, and many other lovely amenities. Dining at Bar George for breakfast and dinner was absolutely divine! We felt spoiled from beginning to end!

I like the fact that we could check earlier. Even we have to pay a fee for that.

Excellent stay with great, quiet rooms and amazing staff. Lots of great nearby options for coffee, cocktails, and shopping and very convenient to several Metro stations.

Great location! Easy access and was upgraded.

Best shower around

The staff was super helpful, and the location was excellent. The property is pretty and well maintained. I would stay here again.

Convenient location and comfortable room.

Have stayed here multiple times and it is Always a delightful experience

Best hotel experience I’ve had in a long time… No excuses about Covid, lack of help, etc. Just delightful service extremely comfortable beds beautiful view, excellent breakfast. And a very helpful, friendly and complaining. Staff was extraordinarily helpful and friendly… room was immaculate. decor was sleek, modern, no fuss, but with everything you could possibly need. Shower with its waterfall and hand spray Was so relaxing! And the bed mattress!!!….don’t know what it was, but it was like...

This is a nice hotel with a great restaurant as well; I would definitely book here again. The staff is also very welcoming and sweet. Truly a great experience.

Excellent location! Great food! Great pool! Very satisfying experience. Would definetly come back!

This is a great property. Perfect location, solid rooms and fantastic restaurant bar.

Can walk to the Niagara Falls.

The staff at the hotel was amazing. They were incredibly friendly and attentive. Food at Mama C’s was wonderful.

Parking is horrendous. I'm driving sedan, it's a bit on the low side and I scraped with bottom on my car on the edges going uphill or downhill. The rest of the hotel was great.