Find Hotel with a Concierge in Northern Australia

"We had a great stay staff were quick in getting back to me about parking. It is $40 a night but given the second day you can leave the car till late it worked out well for us. We used public transport and ferries to get around but due to track work on the Goldcoast train line we choose to drive. "

"Everything was good. "

"The staff were friendly and welcoming. The room was clean, spacious and well appointed. The location is very central and easy to get around. I note that they are currently building a new metro station next door so it will be even easier in future. It’s an easy walk to the botanical gardens, the river and the bridge across to Southbank. The shower was great and the toiletries provided smelt wonderful. "

"Room was extremely loud all night, the floor in the room crackles underfoot. Some of the lights didnt work. The shower was mouldy and the seals on the door were broken. The sauna and spa were overrun with unsupervised children who repeatedly left the sauna door open "as it was too hot". They were snorkeling and going under the water splahing and throwing toys and balls. Was definitely not hilton level staff were hard to contact as they were short staffed. Pool area never had towels and had to repeatedly go to reception to get one."

"Was great 20 years ago but now some average staff, two non functioning lifts during breakfast time and a pool that is way to small for the property is showing its age. The rooms were still very comfortable but not quite up to 2026 QT standards. If you don’t mind about other amenities the value for money was quite good. "

"Brekky ok"

"Loved the club lounge access and the room with marina views and huge balcony was great!!"

"everything was great but we preferred our stay previously in room on 19th floor, this time 4th floor, definitely if staying longer would prefer higher floors otherwise clean, everything including washer and dryer, just perfect."

"Novotel was good , I stayed for 5 nights. It’s not bad. I wasn’t expecting high class luxury anyways, what you pay is what you get. They can improve on breakfast environment. The dining area definitely needs an upgrade."