Find Hotel with a Concierge in Northern Australia

"Stayed here for 7 nights. Unfortunately, the system didn’t recognise that I was Platinum status with Expedia. The front desk did provide 2 drink coupons upon asking but a bit disappointed there wasn’t more on offer. Overall stay was good. Positives: short wait for lifts, pool and spa with quick food/drink service, helpful and friendly staff. Improvements: bathroom setup wasn’t the best. The vanity/sink was difficult to navigate as there was a shelf right above the sink and the shower tended to make the entire bathroom floor wet and slippery. "

"Bed comfortable, ocean view nice but don’t look down as was staring into some dirty concrete area. Check-in extremely slow!"

"Voco has a little "ace" up its sleeve. The Waves buffet breakfast is brilliant. The fact that it is reasonably priced AND it's just a step off from"

"yes"

"Staff were wonderful, so helpful & attentive. The room was very clean and well appointed, beds were very comfortable. Great water pressure in the shower. We did have some issues every night with the air con automatically switching to a temperature that was too warm. The lack of the provision of any cold drinking water in the room was a bit of an issue however, we didn't have time to ask housekeeping about this. I'm sure they would have addressed this for us if we'd raised it with them. "

"The staff were amazing, my accommodation and resort was lovely and clean. Could not fault anything."

"Property Is very dated and dirty"

"Staff are super helpful and friendly. The gym and other amenities are good. The room is clean and well equipped. "

"Friendly staff and good breakfast, but the hotel is pretty worn down. We were intially given a room which was very dirty with dirty windows, crumbs on the floor, rusty extra bed, dusty fridge door and very dirty coffee table. After complaining to the reception, the gentleman rebooked us to another room which was much better than the first but still had mouldy grouts in the bathroom, dirty coffee table and sticky carpet in addition to scratched bedside table and the main table. We gave up changing rooms as it was only one night. Hotel does not meet expectation of a four star hotel and from what we saw hardly meets a three star hotel standards. Unfortunately very disappointing."