Find Hotel with a Concierge in Northern Europe

"The staff and main floor were excellent. The room left a lot to be desired. Stained floors and a broken sink greeted us. The bed was fine and it was mostly quiet. Disappointed in the room quality but the rest is fine. "

"Breakfast was very plentiful and fresh. Had separate ordering for food allergies especially gluten free "

"Clean room difficult to use the actual toilet had to open door step into shower close the door then use the toilet would be better with a barn door on it "

"What a disappointing hotel. When I booked on hotels.com it looked a rather nice property and when I got there it was a 1970s building with the matching interior that's dated. The room has damaged/ worn furniture and the bathroom was very dirty. Also the hotel stairways stank of blocked toilets . The breakfast was not as described or shown.. sausages not nice and the no hash browns and not enough cereals for children. Staff don't know how to clean and if they are investing in a refit program they need to train the staff to clean properly. "

"We stayed over the Easter weekend and they had organised extra activities for the children which was a great touch. We loved using the pool and sauna after our day out exploring the city. We had a large family room which was two rooms interconnected and that worked very well for us, the rooms were nicely decorated and very clean. The hotel is a short walk from the trains and buses to get around the various parts of the city, or even a train across to Sweden. We enjoyed drinks in the lobby bar, brasserie bar, and in the sky bar on the top floor which had some nice views. We decided to eat all meals outside of the hotel, and found it easy to find some good cafes for breakfast, and food markets for lunch or dinner."

"Was not offered a menu, not spoken to by any staff member. Not impressed at all."

"Excellent "

"Lovely hotel."