"The room was clean. A bit noisy because the window is facing to the main street and the stay was during the weekend."

"Great location for St Pancras and King's Cross stations. Asked for a wake up call they couldn't do that. Couldn't turn T.V off either by remote or on the set its self. Fire alarm went off at 3.45 so got the wake up call they couldn't offer. No offer of help from male reception staff with my case. Wasn't told about the lift There's quite a few steps to the front door. Poor staff service very unhelpful."

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