Find all hotels by Independent in Northwestern Ontario

"Restaurant was horrible. Room barely adequate. Do not go. "

"Parking was generally easy however if you have mobility issues and require accessible parking there are only a few spots in the back. Breakfast was lacking in certain items - eggs and coffee were in need of being replenished at the time we were in the dining room. The bed and pillows were comfortable and the bathroom had adequate toiletries. "

"Thew room was clean overall but the bathroom had a slight urine small and could use some upgrades."

"Completely misrepresents the rooms. The photos that you think you are booking is NOT what you get. We booked the jacuzzi suite. When we got to the room it was a very old room - no jacuzzi. When we asked about it they said 'all our jacuzzi rooms are under reno so we put you in a different room'. I told them that we booked that specifically for the jacuzzi and that they shouldn't have offered it if they didn't have it. We asked for a downgrade in a room for less, and they said they would downgrade us - but no refund. It was stay or leave. Nothing given as a refund, no comp for restaurant, no sorry. If you look at the photos, they definitely have renovated suites but we were put in a super disgusting suite. If we weren't short on time and needing to work we would have moved hotels but it wasn't possible. There was a mouse running along the floorboard, there was stains all over the couch and bed, tons of dust on the fan, broken dresser, disgusting stuff on the floor. Do NOT go there."

"Breakfast great! "

"Good"

"The shower pressure wasn’t very good"

"Friendly staff and clean"

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