Find Hotels with an Indoor Pool in Norwich, CT

"The breakfast was decent. I would have liked more options for the muffins. "

"Shuttle service was great. Staff was very nice. Room was clean. "

"Don't charge for water."

"This property was very clean as well as our room. No worries about bedbugs or anything like that. Staff was super friendly and super helpful.. they even scheduled a shuttle to the casino for a concert on a night that they don’t usually have a shuttle so that was very helpful for us. I would definitely recommend and stay there again. The breakfast offered a wide variety of foods."

"Room was not clean. The bathroom tub had hair everywhere. We liked the breakfast buffet. "

"Upon our arrival, the exterior of the facility appeared fairly decent and gave us a positive first impression. However, after checking in and entering our room, the experience quickly changed. Inside the room, we encountered several concerning issues sich as cracks on the floor, a noticeable tilt in the bathroom, a crooked headboard, and furniture that appeared worn to the point of needing replacement but still in use. The hot tub area was surrounded by outdated tile, and the flooring did not match the baseboards, giving the space an unfinished pieced feel. There was also a ceiling fan that did not feel securely installed, which raised some safety concerns. Additionally, the television was not functioning properly—we had to adjust the wiring to get it to work, and there were exposed wires hanging behind it. Overall, the condition of the room did not reflect the price we paid. When I approached the front desk, I was informed that no other rooms were available. To be fair, I did bring these concerns to the main office, and someone from the facility did reach out, though I have not yet had the opportunity to follow up. This is not shared to criticize, but rather to inform. For those considering staying here, it may meet expectations depending on what you are comfortable with. However, in my opinion, the overall condition was below standard for a rate exceeding $350 per night. That said, the staff was very kind and welcoming, which we truly appreciated."

"Prior to our arrival we called for early check in they said they were booked up. We got there and It was empty. Upon arrival the staff was welcoming and friendly. We got our room quickly. Entering our room It was a double bed room. One bed did not have a quilt. Then entering the bathroom It was left with the towels from the people who stayed prior. They were dirty and on the floor and hanging on the back of the door and displayed clear signs of use. There was what appeared to be a black mold like in the corner of the shower. Which we did report to the front desk. Who offered to switch our room. But did express the cleaning staff sucked. The following morning we asked for late check out and they told us they were extremely busy. We checked out at 1130. And waited in the lobby for our uber and only one person checked out and no one checked in during 1130 and 1215 before we got our uber. The staff leaving was friendly but not enough for me to say I would ever come back. Would not recommend unless you really don’t have preference."

"Friendly staff, large and clean room and great location!"

"Staff were so nice, room and hotel overall were very clean. "