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"Excellent "Western" Japanese Hotel. We particularly enjoyed the the rooftop Japanese spa, the excellent breakfast and after dinner the lounge with fresh drinks and snacks. The hotel also offers dinner on site which we didn't book because we had dinner in the city but what we saw looked also very good. "

"Breakfast was delicious and lots of kind foods ! "

"Partner and I shared a room - quite a small space, but totally comfortable for a couple nights! Everything was very clean and tidy, and staff were very friendly. There was a smart TV in the room, and good wifi. They make a good effort for eco-friendliness too! It’s literally a 1-2 minute walk to Aizuwakamatsu Station, and there are plenty of places to eat in the vicinity. They also offer a complimentary breakfast buffet which is lovely! "

"Convenient location, easy parking, decent breakfast. Only complaint is the bed. It was like sleeping on a sheet of plywood. Way to hard with no padding. Pillow was also firm and seemed to be filled with a rice-like substance. Not comfortable. "

"This was absolutely one of the worst trips I have ever done. Hotels.com help contribute to this. Not so great experience. Both the hotels.com and the resorts websites provided false information. The conditions were so bad that I landed up leaving a day early. I had to take someone to the hospital due to the dirtiness. I did not get refunded and I was actually charged more than what was expected. The location was great and the staff was great but they were unforgiving when it came to providing a refund or understanding the situation. Do not recommend this place unless you don't mind old worn down overcharged definitely not a two-star hotel resorts. One note you will have to pay for everything even if it says all exclusive."

"Nice hotel "

"Breakfast and dinners were excellent. All the staff were so friendly and helpful!"