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"Excellent"

"The room was spacious, clean and comfortable with very fast internet. The onsen has indoor and outdoor option also with Sauna room--also very clean and all-natural hot springs. The half-board dinner and breakfast were also delicious and well-prepared. This hotel staff also provided us with best-in-class service. Parking lot was very large with ample room for its guests. We had a great time and would return in the fall. Thank you for the incredible experience!!!"

"Hotspring was very nice. I didnt stay due to the skiing aspect. But they are well equipped for it. Great quality of food for their breakfast and supper buffets. The staff were very kind even though i dont speak a lot of japanese. "

"Lovely onsens on top floor, nice spacious warm change rooms, nice relaxing lobby/lounge area, exceptional dinner, traditional Japanese with a touch western fusion and nice helpful staff. It was winter so it was cold to walk around, would love to come back Spring or Autumn "

"Need to walk a distance. Room no air conditioning.. very stuffy."

"Amazing experience in an amazing part of Japan. Highly recommended!"

"Higashiyama onsen is a lovely, narrow canyon on the outskirts of Aizuwakamatsu. The red and blue sightseeing buses stop within 150 yards of the hotel. The onsen baths are not too hot. The food is great. Our room was a regular one and was spacious. All in all it was a very nice place. "

"Good motorcycle parking and access to amazing roads. "

"The room was on the top floor overlooking the lake but the trees blocked most of the view. The size of the room was good and the bed was comfortable. It would have been good to have smaller pillows available in the room. I ended up rolling up a towel to make a smaller pillow. Meals were included in the stay and there was plenty of variety. Only real bummer is that I think I left my Prescription Progressive Glasses in the room and can't get anyone to pick up the phones & check!"