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"When there was a problem with the temperature control in the room, the kind staff immediately resolved the issue.They were so helpful and professional."

"Excellent friendly customer service staffs. Free water coffee and breakfast made my trip very convenient. "

"Great stay! Staff were fantastic, friendly and patient with our lack of spoken Korean. Two bed room was good size for traditional hotel in Korea. Clean, nice housekeeping, and hearty breakfast. Close walk to one 5.18 location, shopping, restaurant and Starbucks. We would stay here again. For the price per night, this was a great booking for family of four for four nights. Highly recommend."

"The hotel is beautiful: black, white, and gold everywhere "

"The hotel is great, clean and organized. Staff were really nice! Will definitely go back. "