"Terrible check in, double charged, poor overall customer service experience, "

"I recently stayed at this Motel 6 in Sutherlin, Oregon, and it was an extremely disappointing experience. The first room we were given hadn’t been cleaned at all, and we had to request to be moved. Unfortunately, the second room they moved us to wasn’t any better. The room was noticeably filthy from the moment I walked in. The floors looked like they hadn’t been cleaned in ages, and there was visible dirt and grime in multiple areas. To make matters worse, there were even toenails in the corner...