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"Staff friendly and helpful. Location perfect for us visiting family."

"Room spotless, pool, steam room and sauna all made it a very relaxing stay. Evening meal and breakfast really good too. The family room was great for four adults. "

"Great location beside Luton Point mall in the heart of Luton. Bed and bed linens good, room clean and functional. Recommend for price point."

"Always great rooms, easy check in. "

"I enjoyed this hotel so much that I stayed here twice in one visit. The room and bathroom were always very clean. The bed was always crisply and neatly made up every night, and fresh towels replenished - and you don't even have to inform the front desk every morning by 9AM for such service! LoL Which I appreciated very much, as usually I'm either too late or forget :-D The only issue I can think of is that the hallways were a bit noisy and the door could have been a bit more soundproof. But rowdy guests are hardly the hotel's fault. "

"Stayed in the Gladstone - lovely room and comfortable bed. Bathroom was fabulous with a super shower. Checking in was easy, arrived late but the gentleman was very polite and helpful. Breakfast had plenty to choose from with good options, staff were also lovely. Really enjoyed our stay! "

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"Great stay all round"

"Very clean"