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"Excellent property, clean, modern, very spacious room. Professional staff. Lots of restaurants and shopping nearby. Our room has a great view to Fuji! Only a short walk to Tachikawa station. This is our 2nd time staying at the hotel. We enjoyed our stay so much and we will definitely stay at Sorano next time we visit Tokyo again! "

"Beautiful lake view, very welcoming staff who are willing to assist everytime. Near bus station for those who don't drive. Plenty of free parking spaces, shops and cafes within 10 minutes walking distance."

"I liked getting 2 bottles of water everyday very nice "

"Excellent staffs "

"Modern hotel, convenient location "

"Staff are well trained and some of them are able to understand English. "

"Very impressed with this property. The spa services were phenomenal! "

"An excellent Japanese experience with an eight course dinner every night and an amazing breakfast buffet. The Japanese hospitality and service is legendary at these ryokens."

"The view from the room was incredible. The room was spacious."