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"An absolutely brilliant hotel. The staff were so lovely. The hotel is really modern and chilled. Best shower and beds. Location is spectacular. Couldn't be better. Booking an Apex hotel again. They were great. And Bilbao. What a city "

"Everything was perfect except the AC got shut down at night making it hot and unable to sleep. On informing the staff they told they would take care of it. However, the next day it was naturally cold, and we did not have to use the AC"

"Perfect location, professional staff, great room."

"Lovely hotel, great amenities."

"Stricking design, may not be for all tastes (good fit for mine). Amazing restaurant on site (well ahead reservations a must for lunch and dinner), nice bar. Rooms on the smaller side (unless you book a junior suite or a room denominated "extra") but very comfortable. Right at the edge of the historical quarter, and short walking distance from the modern downtown where all the upscales shops and also great restaurants are. But most important, staff ois great!"

"Close to all you have to do or see in Bilbao."

"Great airport shuttle service."

"I enjoyed everything about this day.The hotel is charming"

"One of the most beautiful hotels I've ever walked into, the lobby and bar area was gorgeous and a great place for a nightcap as the day winds down. We were greeted by the staff upon check-in, and they were so friendly and took the time to show us the spots to hit around Bilbao. From there, each experience we had with the staff was splendid, helpful in reserving a taxi for an early morning flight, getting us wine at the bar, etc. Easily the most helpful and friendly staff I've experienced at a hotel in years. The rooms were not huge, but had a nice couch area beside the bed. Sink was outside of the bathroom and the bathroom was tight but not too small. If you are looking to explore old town, this is a perfect place to stay, we can't wait to stay here again in the future. "