"Overall we largely enjoyed our stay but Siri has teething problems.
-The room is wonderful - huge bathroom, super comfortable mattress. Noise travels in from the hallway but is manageable.
-The gym is mediocre if you’re a member of a gym like Equinox. It’s better than most hotel gyms but for a hotel that touts themselves as a “wellness resort” it could’ve had more equipment, etc. There were also small issues like the women’s sauna door didn’t stay closed because of suction issues with the front door.
-The pool is extremely busy and seems too small for the volume of rooms accessing it. We ended up paying for beach clubs from other hotels instead. For that reason, we’d book at a different hotel next time.
-Concierge services seem disorganized. Prior to arrival, we received three different brochures with different activities and pricings listed. It took days for excursion info to be confirmed (which we had to repeatedly chase).
-Re taxis: This isn’t the fault of Siro, but we got into a minor car accident in a taxi that was booked for us by the hotel with a company they work with (MB taxi). The driver was very dangerous and didn’t seem properly qualified. We ended up finding a different company that we booked with for the rest of our trip.
We were also briefly stranded along a highway due to the accident and struggled to contact the hotel. We suggested to the concierge that they should have a WhatsApp number - which, again, most hotels we stay at now provide."
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