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"Nice place to stay, very accommodating "

"I aways stay here when I'm in Dickson. The hotel is convenient to the highway and is very comfortable. The staff is friendly. The last time I was there Callie went above and beyond to make my stay enjoyable. I will definitely stay there the next time I am on town."

"👌"

"I was really disappointed with my recent stay at the Holiday Inn Express Dickson. From the outside, the property looks great—clean, well-kept, and inviting—but unfortunately, that didn’t carry through once we stepped inside. The issues started right away with the condition of the room. The carpet was visibly fraying, which made the space feel worn and poorly maintained. Even worse, the tiles in both the entryway and bathroom were sticky underfoot—something you definitely don’t want to experience in a hotel. What made matters even more frustrating was the lack of concern from the front-desk associate who checked us in. When we brought up the condition of the room, he said he would move us to another one, but then casually told us none were actually available. There was no real effort to resolve the issue or make the situation right, just an indifferent attitude that left us feeling brushed off. Overall, while the exterior gives a good first impression, the interior condition and customer service fell far short of expectations. I wouldn’t stay here again."

"It was ok but there are some negatives. The young lady at the desk was great, at check in she walked me over to the next door building where the room was and showed me how to unlock the building and room door. I noticed though, walking up the stairs was very loud. The building is old and absolutely beautiful but that comes with a price. Every step you take, on floors, stairs and in room is incredibly loud. When you are in your room, you hear every footstep made in the building (especially the stairs) and you hear every bit of outside noise as though there is little to no insulation. There was no blind in our window, only a curtain. Thats fine unless you wanted to sleep in a bit. 630 am and the room was completely lit from daylight. Side note, on sat and sun, the cafe doesnt open until 8 am and there is no Continental breakfast. The cafe is now called "Birdies" and gives 10% discount on coffee to commodore visitors. That was quite disappointing because it was advertised on hotels.com listing. The place was very beautiful and clean, just noisy. Bring your own pillow too, the bed was alright but the pillows are absolutely terrible. Those negatives are ok if you know upfront, I would stay again but with lower expectations next time."

"If I could give this 10 stars I would! This is the best hotel I’ve ever stayed in. The staff was amazing, the room was clean and the bed was perfect. The breakfast was wonderful! I will definitely stay here again."

"Great stay"

"Pet friendly, clean room, bathroom hole in wall behind the door and bathtub would not drain."

"The bed was terrible. Had a huge sag in it"