"After reconfirming my reservation 2 times including providing my approximate arrival time I got to the property at 10:30pm after traveling for 15 hours and was told that my room was not available. They had all day to contact me and let me know there was a problem yet made no effort to do so.
They did contact another property nearby and found a room for me, but this was very disconcerting overall. One of the staff led me on a 1/4 mile walk in the dark through back alleys and parking lots to the other property. I would never consider staying at this property because of the lack of communication and the amount of stress they caused."
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