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"Was looking forward to staying here based on reviews and pics of the property. Turned out to be a super disappointing experience. Our kitchenette wasn't cleaned before us. It was gross. The dishes were still wet with food on them from the people before and none of the pots and pans were washed. I washed them all. Its also really insanitary to expect guests to hand wash dishes for the next guests. Most hotels with kitchenettes have a dishwasher. The kitchenette was pretty bare minimum. No knives, no toaster, only 2 glasses...there was also no garbage bags in any of the waste bins. The floors were dirty. After requesting for the room to be cleaned for 2 days someone finally took care of it. The rest of our 7 day stay our room was never cleaned and no one ever even checked to take the garbage out or replace towels. We had to ask for eveything. The pool and hot tub also weren't very clean and was closed for 2 days which just added to the disappointment. The gym is super nice and the price is good but not for the lack of hospitality. We won't be staying here again and I wouldn't recommend it to other travelers."

"Our room and the views are spectacular. Great location and this resort exceeded our expectations. Would love to come back."

"Front desk not helpful, discourteous. Possible short staff throughout the hotel. Room wasn’t ready . Housekeeping behind on cleaning rooms. Not enough parking forced to used valet.( although valet attendants very helpful and attentive) resort Accommodations very dated ( I believe they’re planning on renovating) . The pool area and overall grounds were inviting. The shop attendants very pleasant, bartender very good and informative. The coffee shop needs more attendants to be more efficient and timely. Overall , I wouldn’t stay there again."

"Room was clean and pretty good sized. No issues with stay."

"1.The bathroom room was old but clean. Shower/tub needs to be replaced. 2. Water pressure could be stronger. 3. The 2-light fixture on left-side of king bed was out. 4. The drapes could be upgraded. The ambiance & architecture of hotel is quite lovely. The young man in the evening (after 4 pm) -- (stayed twice) was very pleasant and accommodating. There needs to be a HANDICAP ramp in the front of the hotel!! We'd stay again. Breakfast was excellent. Please keep renovating."

"Everything was amazing!"

"Friendly staff, helpful Nice Happy Hour that was unexpected"

"The check in was fast and efficient. The staff was very friendly and helpful. The food was good breakfast, happy hour and dinner. The room was clean, little outdated but clean. There is an option to make s’mores for free at the fire pit which is great for kids. It is a great atmosphere there. Love that it is pet friendly! Our weekend stay was enjoyable and we will be returning. "

"En general todo estuvo excelente, la sra de la cocina Súper amable y atenta!!, excelente desayuno!!!"