Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The complex itself is a wonderful setup for families with young children. The pool area and beach access are excellent, and I would rate those amenities five stars. The condo had also been nicely updated, which initially gave us a great first impression.Unfortunately, those positives were completely overshadowed by the condition of the unit. The cleanliness was unacceptable and, in our opinion, unsanitary. We found leftover and spoiled food in the bathroom drawers. After accidentally dropping something under the bed, we were disgusted to discover old food wrappers and other trash that had clearly been there for quite some time.The linens and towels were another major disappointment. Many were heavily stained, threadbare, and looked well past the point of replacement. I ended up going to the store to purchase detergent softener for our stay because I was uncomfortable sleeping on them. I also washed all of the towels before using them due to their condition. In addition, providing only a single kitchen dish towel for an entire stay is poor hospitality.While the resort itself deserves five stars for its family-friendly amenities, the cleanliness of this particular condo deserves only one star. Until the cleaning standards improve significantly, we would not recommend staying in this unit.