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JR WEST GROUP VIA INN UMEDA

3.0 star property
Hotel with a 24-hour front desk, a short walk to Osaka Station City

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Photo gallery for JR WEST GROUP VIA INN UMEDA

Lobby
Daily full breakfast (JPY 1760 per person)
1 bedroom, free WiFi, bed sheets
Daily full breakfast (JPY 1760 per person)
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is AED 256
AED 283 total
21 Jul - 22 Jul

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Double Room, Non Smoking

1 bedroom, free WiFi, bed sheets

Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

1 bedroom, free WiFi, bed sheets

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Single Room, Smoking (A)

1 bedroom, free WiFi, bed sheets

Single Room, Smoking (A)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Non Smoking (C)

1 bedroom, free WiFi, bed sheets

Single Room, Non Smoking (C)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Twin Room, Smoking

1 bedroom, free WiFi, bed sheets

Deluxe Twin Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Smoking

1 bedroom, free WiFi, bed sheets

Double Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Smoking (B)

1 bedroom, free WiFi, bed sheets

Single Room, Smoking (B)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Non Smoking (A)

1 bedroom, free WiFi, bed sheets

Single Room, Non Smoking (A)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Smoking

1 bedroom, free WiFi, bed sheets

Twin Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Single Room, Non Smoking (B)

1 bedroom, free WiFi, bed sheets

Single Room, Non Smoking (B)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Smoking (C)

1 bedroom, free WiFi, bed sheets

Single Room, Smoking (C)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Double Room Non-Smoking

Miscellaneous

Double Room Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room-Smoking

Miscellaneous

Double Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room A-Smoking

Exterior detail

Single Room A-Smoking

  • Sleeps 2
  • 1 Double Bed

Single Room C Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room-Smoking

Miscellaneous

Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room B-Non-Smoking

Exterior detail

Single Room B-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Single Room C Non smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room Non smoking

Miscellaneous

Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Single Room A-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room B-Smoking

Exterior detail

Single Room B-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin (Smoking)

1 bedroom, free WiFi, bed sheets

Deluxe Twin (Smoking)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin (Non-smoking)

1 bedroom, free WiFi, bed sheets

Deluxe Twin (Non-smoking)

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
1-20 Komatsubaracho, Kita Ward, Osaka, Osaka, 530-0018

What's nearby

  • Osaka Station City - 4 min walk - 0.4 km
  • Pokemon Centre Osaka - 5 min walk - 0.5 km
  • Grand Front Osaka Mall - 7 min walk - 0.6 km
  • Umeda Sky Building - 14 min walk - 1.2 km
  • Osaka Castle - 7 min drive - 3.6 km

Getting around

  • Umeda Station (Hankyu) - 6 min walk
  • Osaka Station - 12 min walk
  • Itami Airport (ITM) - 23 min drive

Restaurants

  • ‪ジャポニカ セカンド - ‬1 min walk
  • ‪ヴィアイン梅田 - ‬1 min walk
  • ‪Vivahaus - ‬1 min walk
  • ‪牛角 ハナレ 梅田阪急東通り店 - ‬1 min walk
  • ‪段サ上レバ モツ喰ライ - ‬1 min walk

About this property

JR WEST GROUP VIA INN UMEDA

Hotel near Osaka Station City
Close to Grand Front Osaka Mall, JR WEST GROUP VIA INN UMEDA provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), a 24-hour front desk, and a vending machine
Room features
All 217 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 50-inch LCD TVs with streaming services and cable channels
  • Refrigerators, heating, and housekeeping

Languages

English, Japanese

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AED 511 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1760 for adults and JPY 1760 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Via Inn Umeda Osaka
Via Umeda Osaka
Via Umeda
VIA INN Umeda
JR WEST GROUP VIA INN UMEDA
Jr West Group Via Umeda Osaka
JR WEST GROUP VIA INN UMEDA Hotel
JR WEST GROUP VIA INN UMEDA Osaka
JR WEST GROUP VIA INN UMEDA Hotel Osaka

Frequently asked questions

Is JR WEST GROUP VIA INN UMEDA pet-friendly?

No, pets are not allowed at this property.

How much is parking at JR WEST GROUP VIA INN UMEDA?

JR WEST GROUP VIA INN UMEDA doesn't offer parking.

What time is check-in at JR WEST GROUP VIA INN UMEDA?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at JR WEST GROUP VIA INN UMEDA?

Check-out is at 10:00 AM.

Where is JR WEST GROUP VIA INN UMEDA located?

Located in Kita, this hotel is within a 10-minute walk of HEP Five Shopping Mall, Osaka Station City, and Grand Front Osaka Mall. Dotonbori and Osaka Castle are also within 3 mi (5 km). Umeda Station (Hankyu) is 6 minutes by foot and Umeda Station (Hanshin) is 6 minutes.

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JR WEST GROUP VIA INN UMEDA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 85 out of 144 reviews
Rating 8 - Good. 41 out of 144 reviews
Rating 6 - Okay. 13 out of 144 reviews
Rating 4 - Poor. 3 out of 144 reviews
Rating 2 - Terrible. 2 out of 144 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ka Nok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super sincere staff, the hotel is situated in the core of Kita. Lovely.
Stayed 1 night in Jun 2025

8/10 Good

Ying

The hotel service is good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Really good hotel. Close to Osaka central station and a 24 hour Donki. Right at the end of E Street, so a lot of isekaya, pachinko machines, and big echo karaokes. But the most convenient was an exclusive access from the hotel to the 24/7 Seven Eleven.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in prime area...
Stayed 1 night in Apr 2025

10/10 Excellent

Amilia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I recommend this hotel.
Stayed 1 night in Feb 2025

8/10 Good

Marcisus

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Very friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jerrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a really convenient area. I liked that staying here gave us a plethora of food options, and shopping, plus a konbini attached to the hotel. The staff was very helpful and friendly. Check in was easy as well as check out. There were also very nice lockers at the front of the hotel for keeping luggage before or after check in. I would def stay here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the Subway, stores, restaurants, smoking rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was quick and easy. The location of the hotel is great, surrounded by lots of different types of foods and very close to a subway station entrance. A 7/11 is also connected to the hotel which is very convenient. The staff also speak English which is very helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with direct access to 7 eleven

No doubt standard room size, location is a plus. For first timer following google map, it will tell u to exit from number 2 of Umeda station. However if u get use to the underground mall, u can walk all the way underground to M9 exit which is directly infornt of hotel. There is a direct access from hotel lobby to 7 eleven.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Great staff, super friendly. Extremely easy and quick check in and check out processes.
Stayed 3 nights in Jun 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place
Stayed 2 nights in Feb 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Block out drapes that actually blocked out light. Bed was big (for Japan) as was our room. Liked the convenience to the station, shopping and restaurants. Staff were friendly. The laundry was useful, as was the easy access to 7/11 via the lobby.
Stayed 2 nights in Dec 2024

8/10 Good

Chi Tak

Liked: Cleanliness, staff & service, property conditions & facilities

Good experience

The location is good and close to JR Osaka station and shops, but we have one room which only have one pillow, and out of stock when we asked for it.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldnt have asked for a better location!
Stayed 2 nights in Apr 2024

6/10 Okay

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was only a buffer room for us (in between destinations), so it was suitable for its purpose for us. However, I couldn’t recommend the rooms for a longer stay especially if you’ve got multiple suitcases and plan to shop til you drop. It would be too hard to manage on such tight space. Other than that it was clean, comfortable and the staff were super friendly and helpful.
Stayed 1 night in Jan 2025

2/10 Terrible

CHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 1 night in Aug 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat the location. Walk out the front doors to numerous subway entrances. The area is less touristy as other spots in Osaka so got better prices on food and beer in comparison to the overloaded tourist locations. Surrounded by bars and restaurants
Stayed 4 nights in May 2024

8/10 Good

Chiaying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service is very good!

The room is small , but everything is feeling well / comfortable
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Location is good, others are so-so

The front desk seemed not pleasant while we are checking in and also reacted cold when we reflected the very poor wifi signal in the room (located end of hall way). She changed the room for ua eventually but i had never seen her smile nor apologised for the situation at all. I dunno what was wrong with her and we didn't offended her at all. The hotel's location is good but the first room window view is facing next building 's side wall, literally only 10-20cm distance, no view at all, awkward and barely having sunlight coming in. I know it's common in Japan business hitel somehow but should have mentioned in the description while purchasing and pricing should be lower than the other usual "normal" one.
Stayed 5 nights in Apr 2025

10/10 Excellent

Umang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JR Via Inn Umeda boasts an absolutely fantastic location in Osaka. Staying here for three nights, I was thoroughly impressed by the sheer number of shopping and dining options right at the doorstep. The hotel's connectivity is also a major plus, with direct access to both JR Osaka and Umeda stations via an extensive network of underground tunnels. This made traveling to other parts of the city incredibly convenient. However, a significant area for improvement is the hotel's provision of directions for foreign tourists. The underground tunnel network, while a huge advantage, can be incredibly confusing without clear guidance. With luggage, navigating these tunnels is essential, but the lack of detailed directions made it a bit of a challenge. Compared to other Via Inn hotels I've stayed in, this one felt slightly dated. Nevertheless, the rooms were functional, clean, and the service was consistently excellent. The staff were helpful and accommodating throughout my stay. In summary, the JR Via Inn Umeda offers an unbeatable location and great service, but could greatly enhance the experience for international guests by providing clearer, more detailed directions for navigating the underground tunnel network. If you don't mind a slightly older hotel, the location and connectivity make it a strong choice.
Stayed 3 nights in Mar 2025

6/10 Okay

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Located near exit of subway station. Room is quite small. No razer or comb provided. Surrounding neighbourhood are mostly night establishments.
Stayed 1 night in Oct 2023

10/10 Excellent

??

Liked: Amenities
立地も良く、部屋も綺麗で快適に過ごせました。
Stayed 1 night in Jun 2025

10/10 Excellent

K oichiro

とても良いです
Stayed 1 night in Jun 2025

10/10 Excellent

ayumi

Liked: Cleanliness, amenities, property conditions & facilities
便利、快適で良かったです。 エアコンの温度調整のボタンが固定されてたのでしょうか？雨の6月初旬、少し寒かったです。
Stayed 2 nights in Jun 2025