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Top Ospedaletto Hotel Reviews

Wine Hotel San Giacomo Activity & Wellness

2/10 Terrible

"Absolutely terrible time. We stayed here 3 nights in late May and the hotel still had the heater turned on. We could not turn the AC on at all the first night. The hostess said open the windows and it will cool the room. She also mentioned until the technician turned the heater off, we would not be able to cool the rooms. Unfortunately we were in the corner of two buildings so we got no wind to cool off our room. The room was 29.5C or 85F throughout the night. To even fall asleep I had to lay on top of the sheets naked with the windows open. I called the hostess at midnight exchanged pleasantries and was told there was nothing they could do, nor did they have any box fans to lend. It was so bad we were searching for other hotels in the area. I never got under a single bedsheet the entirety of our stay. The only thing keeping us at the hotel was we dropped off laundry at the beginning of the stay and hadn’t gotten it back yet. They finally for the AC turned on but the blower fans are so weak that the room never chilled below 25C the other two nights. If you took a shower the water temperature would change drastically, pumping hot water through the shower. This only added to the heat in the room. With no vent/fan in the bathroom the only thing you can do is deal with the heat and stagnant air flow. This was truly pitiful. Each night after the shower the room jumped 3-5 degrees and increased humidity rapidly. The last night we stayed the room finally reached 25.4C at 3am.."