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"Everything was great"

"The staff went above and beyond to make us feel welcome even though we arrived in the middle of the night, after checkin hours ended."

"The manager on duty whos name is Daeveon, was the rudest individual in the servuce industry I have ever come across. After working over 16 hours, I walk into the lobby to only a hello and a stare. Not a welcome to Doubletree, not a how may a help you?, is there something you need?, nothing. After a moment he asked if I was checking in and I said yes, he then asked for my ID. After I handed it to him, he got some kind of attitude and stood up, walked all the way around the desk to pick up a floor sign and set it down right next to me. I leaned back to see what it says, and it say "please have ID ready", he was trying make a point. Keep in mind there was not one person in line, why would I stop read a sign and take out my ID before approaching an empty check in counter. So now am I not only tired, I am now offended and irritated. So I say I have had a very long day, and probably wouldn't have seen the sign anyways. At this point the general manager comes around the corner and Daeveon starts complaining to him about me right in front of me. I hold my tongue for the moment, and he finishes checking me in. He doesn't give me any information about wifi, breakfast, amenities, anything, just the location of the elevators. As I am waiting for the elevator, I can here him all the way across the lobby complaining about me again to the GM, in front of other patrons that have arrived. I got very angry and confronted him, and they revoked my room and made me leave. Unbelievable!"

"We liked the hotel so much, so we expended our stay in there. All the staff members went above and beyond to help us to feel comfortable and welcomed. We are so grateful to Julio, Harleen, JeAnna, Tyler, Ishak, and Ian for all the help and friendly manners. The hotel has a very modern design . We loved our room, which was very clean. Also, we enjoyed a hot tub after a long day. They even let us borrow some towels to bring on a beach. The location is perfect: short walking distance from the airport and interesting landmarks. If we ever return to Sarasota, we will definitely stay in this hotel again. "

"Amazing staff . Very clean hotel, has everything you need. We had a great stay & will definitely come back"

"Very Clean and quiet"

"good relation between price/quality for a night"

"Great stay close to everything including the beach. The pool was wonderful! Loved it! "

"We are fans of the Hilton brand, but this particular product was terrible. It is a motel, with exterior halls and all, with a Hilton label. The room is loud and dirty. The walls were so thin that we could hear our neighbors' conversation (at normal conversation volume) as if they were in the room with us. You could hear the traffic and sirens outside. The shower fluctuated in temperature so violently that I narrowly escaped being scalded, especially after spending the first part of my shower freezing. There was black mold on the ceiling. The window of the room looks out onto the exterior hallway, so people walking by can see into your room. It is awkward. There is something wrong with all the outlets and USB ports, where neither of our phones was able to fully charge; I have an iPhone, and my husband has an Android. We tried multiple chargers, from wireless to the USB chargers in the room, using our own charging blocks, and we could not get our phones to fully charge from ANY of the outlets. The room is overpriced. This is definitely a motel, and Hilton should be ashamed of this product. "