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Biwako Hotel

4.0 star property
Discover your own slice of serenity by unwinding at this tranquil hotel oasis. Dip into a soothing hot spring or savor flavors from four restaurants.

Choose dates to view prices

Biwako Hotel, with its serene garden and rooftop terrace, is an inviting retreat near Otsu Port. Unwind in the sauna or take a dip in the seasonal outdoor pool; enjoy Japanese cuisine at one of the 4 on-site restaurants and explore nearby Biwako Flower Fountain and Lake Biwa Canal.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Hair dryer
Free bottled water
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Deluxe Double Room [Non-Smoking] - Lake View (30sqm) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Hair dryer
Free bottled water
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Club Lounge
TV
Separate bedroom
Blackout drapes/curtains
Toilet with electronic bidet
Bathrobes
Shower/tub combination
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Hair dryer
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room [Non-Smoking] - Lake View (40sqm)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room [Non-Smoking] - Lake View (40sqm)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Hair dryer
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room [Non-Smoking] - Lake View (33sqm)

Superior Twin Room [Non-Smoking] - Lake View (33sqm) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Hair dryer
Free bottled water
  • Lake view
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Floor Lumina Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Floor Lumina Twin Room

  • Sleeps 3

View all photos for Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Club Lounge
TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Bathrobes
  • Lake view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Floor Lumina Twin Room(33㎡)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Floor Lumina Twin Room(33㎡)

  • Sleeps 2

View all photos for Deluxe Floor Lumina Twin Room(40㎡)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Floor Lumina Twin Room(40㎡)

  • Sleeps 3

Premium Luxury Twin Room Vista With Lounge Access [Adult-Only], Non-Smoking

  • Sleeps 2

Premium Luxury Twin Room Aqua With Lounge Access [Adult-Only], Non-Smoking

  • Sleeps 2

View all photos for Superior Floor Natura Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Floor Natura Twin Room

  • Sleeps 4

View all photos for Deluxe Floor Lumina Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Floor Lumina Double Room

  • Sleeps 2

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  • Pool
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The price is AED 915
AED 1,157 total
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About the neighborhood

Located in Otsu, Biwako Hotel is in the city center and on a lake. Biwako Flower Fountain and Mii-dera are notable landmarks, and the area's natural beauty can be seen at Lake Biwa Canal and Mount Hiei. Otsu Port and Omi Shrine are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as boat tours. Visit our Otsu travel guide
Map
2-40 Hama-Machi, Otsu, Shiga-ken, 520-0041

What's nearby

  • EyeEm Custom Shoots Q4 2018
    Biwako Hall
    10 min walk - 0.9 km
  • Lake Biwa Canal at Okazaki district, Kyoto, Japan.; Shutterstock ID 748088362; purchase_order: SF 06557000; job: ; client: ; other:
    Lake Biwa Canal
    11 min walk - 1.0 km
  • Mii-dera
    Mii-dera
    20 min walk - 1.7 km
  • Otsu Port
    5 min walk - 0.4 km
  • Otsu City Museum of History
    4 min drive - 2.3 km

Getting around

  • Biwako-Hamaotsu Station
    9 min walk
  • Higashino Station
    9 min drive
  • Itami Airport (ITM)
    61 min drive

Restaurants

  • 天下ご麺 大津店
    9 min walk
  • 湖の駅 おいしや
    6 min walk
  • モダン・ミール（近江牛グリルバー）
    7 min walk
  • 寿司おうみ
    2 min walk
  • コーヒールーム 尊
    10 min walk

About this property

Biwako Hotel

Upscale hotel near Lake Biwa Canal
Located close to Otsu Port and Biwako Flower Fountain, Biwako Hotel provides an indoor mineral hot spring (onsen), a rooftop terrace, and a coffee shop/cafe. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also find perks like:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and bike rentals
  • Hot springs on site, an electric car charging station, and wedding services
Room features
All 175 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Toilets with electronic bidets, shower/tub combinations, and hair dryers
  • Heating, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Sakura Quality, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 to 5,500 for adults and JPY 1,750 to 2,750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • HOSHI
  • OHMI
  • The Garden

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Rooftop terrace

Spa

  • Hot springs
  • Public bath open from 2:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 3 years and younger whose stay is included
Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 to 5500 for adults, and JPY 1750 to 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
Pool access available from 9:00 AM to 5:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Biwako Hotel
Biwako Hotel Otsu
Biwako Otsu
Biwako
Biwako Hotel Otsu
Biwako Hotel Hotel
Biwako Hotel Hotel Otsu

Frequently asked questions

Does Biwako Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM–5:00 PM.

Is Biwako Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Biwako Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Biwako Hotel?

Check-out is at 11:00 AM.

Where is Biwako Hotel located?

Located in the heart of Otsu, this hotel is within a 10-minute walk of Otsu Port and Biwako Flower Fountain. Lake Biwa Canal and Mii-dera are also within 1 mi (2 km). Biwako-Hamaotsu Station is 9 minutes by foot and Kamisakaemachi Station is 16 minutes.

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Reviews

Biwako Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 409 out of 655 reviews
Rating 8 - Good. 193 out of 655 reviews
Rating 6 - Okay. 28 out of 655 reviews
Rating 4 - Poor. 13 out of 655 reviews
Rating 2 - Terrible. 12 out of 655 reviews

Reviews

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay Breakfast was amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Misty

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and staff with great food options
Stayed 2 nights in Jun 2025

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good location with great view at reasonable price. Nice lake view public bath.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel on Lake Biwa - lovely rooms with beautiful lake view. Nice onsen and good breakfast 😀
Stayed 2 nights in Dec 2024

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Excellent shuttle bus transportation to and from the train station.
Stayed 2 nights in Dec 2023

10/10 Excellent

David N

Liked: Amenities
A wonderful break from sightseeing and a good home base to venture in Kyoto and Osaka
Stayed 4 nights in Apr 2025

8/10 Good

Bronwyn

Liked: Cleanliness, staff & service, amenities
The room was spotless and had great views over the harbour. It was a pity there were no chairs to sit on the small balcony. Another chair in the room was needed. The hotel is close to train transport which is why we chose it. We dtayed 4 nights and ate once at the restaurant. The receprion staff were very kind to microwave supermarket meals we purchased.
Stayed 4 nights in Nov 2025

10/10 Excellent

Udo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice, large, twin bedroom facing Lake Biwa. The room had a couch seating area and was still large enough for us to comfortably keep to big suitcases open in the room and easily get around. Breakfast service was good, with a variety of Japanese and Western dishes available. We also used the Club Lounge in the afternoons for tea and in the evenings for drinks and canapés. The staff were excellent, very friendly and professional. The hotel provides shuttle bus service to & from Otsu station plus there is a local tram line within a 5 min walk. The Lake Biwa cruise boat dock is within easy walking distance.
Stayed 3 nights in Nov 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cruise ship experience. 10/10 Staff & Service. The view from their balcony was breathtaking. Definitely worth it
Stayed 3 nights in Sep 2025

10/10 Excellent

Yan Por

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment. See view is beautiful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gafyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very clean and safe, beautiful views. Excellent food. Would have stayed longer if our schedule allowed 5⭐️
Stayed 3 nights in Mar 2024

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room with a view of Lake Biwa. It was a beautiful. And the breakfast was delicious.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake view unobstructed

Lake view room worth it huge room . And the hotel onsen has a great view of the lake
Stayed 1 night in Mar 2024

8/10 Good

Yet man

Liked: Cleanliness, property conditions & facilities, room comfort

A relaxing trip

Nice view Comfortable room Service at lounge ok Food at dinner buffet not ok A walk near the lake a nice experience
Stayed 3 nights in Sep 2023

10/10 Excellent

Tamsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very attentive staff, although the dining options were quite expensive. Some vegan options would have been perfect! Beautiful views of Lake Biwa from our room, and loved the hotel shuttle bus to and from Otsu station. Thanks!
Stayed 1 night in Jun 2024

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
The carpet is dusty. Toilet has smell. The air ventilation is ni good. The room view is good. Breakfast is average. The eggs are watery. It should be cooked more.
Stayed 2 nights in Jan 2025

8/10 Good

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovation was good enough, the staffs were very nice, the room had a nice view, and the Onsen was super clean and efficient. But I wonder what happened to the porter service. When we checked out, I could not find anyone helped our luggages.
Stayed 2 nights in May 2024

10/10 Excellent

Jackson

Liked: Amenities
Absolutely delightful experience!
Stayed 3 nights in Aug 2025

10/10 Excellent

Honcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful English speaking staffs! Well maintained facilities and building!
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, easy-to-get to hotel with wonderful lake view; very good place to stay and access Kyoto/Uji etc. The only slight criticism would be the swimming pool - access earlier in the day (from 7:00 am ? and maybe keeping it open later than 17:00) would be highly desirable !!
Stayed 4 nights in Jul 2025

4/10 Poor

Yuki

Liked: Staff & service
Disliked: Property conditions & facilities
Normal hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Yurie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel upgraded our room so the view was great! Only thing I was disappointed was Onsen. I was expecting a bigger hot tub and better Biwako view from Onsen.
Stayed 1 night in May 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service available to and from Otsu station. Spacious room and great public bath.
Stayed 1 night in Mar 2023

10/10 Excellent

Wenchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and great view

It’s really happy to stay here. I believe all rooms are facing Biwako. Very good view, it’s our first priority option here.
Stayed 1 night in Apr 2023

10/10 Excellent

Emi

Liked: Cleanliness, amenities, property conditions & facilities
客室は整っており、レイクビューで景色も最高でした。フロントの方、シャトルバスの方、みなさん丁寧に接客してくださりました。大浴場の温泉は平日ということもありほぼ貸し切り状態で入れました。また大津に行く機会があれば伺いたいです。
Stayed 2 nights in Feb 2026