Find Hotel with a Concierge in Otsu

"Air conditioning didn't really work properly. "

"Good amenities and close to shopping "

"Mattress was beyond hard. Really unbelievable. Check-in self-service would not take a credit card unless you had a PIN. No place to sit, relax or work. Any area where you might think to go was reservation only, so you couldn't just go to relax or read at random times. Rooms are too small to do any of this in. Lobby was always full of tour groups and stacked luggage. Bathrooms were super small. "

"Though I only stayed there for one day, the trip was very pleasant! Several of the employees speak perfect English, they were very accommodating and very helpful. The dinner and breakfast were both delicious, the breakfast being a buffet that had very many options in case you are a picky eater. Both of the private onsens were also very nice "

"Excellent breakfast - you have a choice with 4 restos - all with lake view and amazing food!"

"Great very relaxing. Not allowed tattoos alloeed in public baths though, just get a private one!"